Drop Installation Technician

Luck Grove Telecom Inc•Santa Ana, CA

130d•Onsite

About The Position

The Low Voltage Cable Technician (Managed Wi-Fi / FTTU / In-Building Networks) is responsible for installing, testing, troubleshooting, and maintaining structured cabling and network infrastructure in multi-unit residential buildings, commercial spaces, and mixed-use properties. This role also supervises a field team to ensure quality workmanship, safety compliance, and on-time delivery of high-performance connectivity solutions.

Requirements

Proven experience in low-voltage cabling installation (fiber optics and Ethernet/structured cabling).
Hands-on experience deploying managed Wi-Fi solutions (enterprise access points/controllers or equivalent).
Proficiency in Fiber to the Unit (FTTU) installation and maintenance.
Working knowledge of networking hardware and fundamentals including VLANs, PoE, and IP networking.
Ability to interpret blueprints, schematics, and floor plans.
Ability to lift up to 50 lbs, climb ladders, and work in confined spaces.
Experience using test tools such as OTDRs, power meters, and cable certifiers.
Strong commitment to safety, compliance, and quality workmanship.
Effective communication skills and ability to supervise a team in the field.
Structured cabling: fiber/copper termination, labeling, pathway buildout, IDF/MDF organization.
Fiber expertise: splicing, OTDR testing, power measurements, troubleshooting/repair.
Managed Wi-Fi deployment: AP placement/installation, equipment staging, validation, performance triage.
Networking fundamentals: VLANs, PoE budgeting, IP networking concepts, switch/router basics.
Testing & certification: cable certifiers, OTDR, power meter use; interpreting test results.
Troubleshooting: methodical diagnosis across physical layer and networking layers.
Leadership: task coordination, coaching, quality checks, and safety enforcement.
Documentation: as-built markups, inventory logs, test result packages, work summaries.
Customer & stakeholder communication: professional onsite presence and clear status reporting.
Time management: prioritization in multi-site/project environments.

Nice To Haves

Familiarity with in-building network technologies such as DAS and related structured cabling systems.
Industry certifications such as: BICSI Installer/Technician, RCDD, or equivalent
Fiber certifications (e.g., FOA, Corning, Fluke)
OSHA 10/30 or equivalent safety training
Experience working in multi-unit residential properties, mixed-use properties, data centers, or active construction environments.

Responsibilities

Lead and perform low-voltage and network infrastructure installations for managed Wi-Fi and FTTU environments.
Supervise field technicians and coordinate onsite work to ensure safe, efficient, code-compliant execution.
Install, terminate, label, and test fiber, Cat5e/Cat6, and coax cabling in multi-unit and commercial spaces.
Configure, mount, and validate network equipment including access points, switches, routers, ONTs, and patch panels.
Troubleshoot cabling faults and network performance issues (Wi-Fi, fiber, Ethernet) to restore reliable connectivity.
Maintain accurate project documentation (as-builts, test results, inventory, closeout packages).
Install and terminate low-voltage cabling (fiber optics, Cat5e/Cat6, coaxial) for managed Wi-Fi and in-building networks.
Deploy and configure equipment such as access points, switches, routers, ONTs, and patch panels.
Establish fiber optic links, including splicing, testing, and troubleshooting.
Build and maintain cable pathways using conduit, raceways, and cable trays in compliance with safety and building codes.
Label, dress, and secure cabling to meet structured cabling best practices and client requirements.
Test and certify installed cabling to meet performance standards using tools such as OTDRs and cable certifiers.
Troubleshoot managed Wi-Fi systems, fiber networks, and Ethernet connectivity issues.
Identify root causes of network performance issues (signal, configuration, cabling faults, PoE, VLAN-related issues) and implement corrective actions.
Validate commissioning results and ensure systems meet expected performance targets.
Collaborate with project managers, engineers, and property stakeholders to plan and execute installations.
Interpret blueprints, schematics, and floor plans to select optimal routes, device placement, and build strategies.
Document work performed, including as-built drawings, test results, and inventory logs.
Support project closeout by ensuring documentation accuracy and completeness.
Perform routine maintenance, repairs, and upgrades to keep networks operating at peak performance.
Replace or repair damaged cables, connectors, patching, and hardware.
Recommend improvements and assist with expansion or refresh initiatives for in-building networks.