Drone System Repair & Refurbishment Technician

Verity•Durham, NC

7d•Onsite

About The Position

Verity is looking for a Drone System Repair & Refurbishment Technician to own the repair and refurbishment workflow for their new US facility in North Carolina. The role involves initial training at Verity's headquarters in Zurich, Switzerland, followed by building the US repair operation from scratch. This is an opportunity to make a significant impact on a new operation.

Requirements

High school diploma or GED, plus completion of an accredited technical electronics training program or apprenticeship; associate's degree a plus
4+ years of hands-on experience in robotics, automation, or advanced manufacturing, including troubleshooting complex systems with limited direct oversight
2+ years working with soldering equipment, including fine-pitch and rework
Working knowledge of ESD-safe handling practices; relevant certifications a plus
Proficient with Atlassian tools (Jira, Confluence) for ticket management, work documentation, and status reporting to distributed teams
Comfortable acting as the primary on-site technical contact for an operation prioritizing your own workload, making day-to-day calls, and escalating clearly to a remote team
Valid US passport for travel to Switzerland
Ability to travel for training for up to 4 weeks at a time (typically 2 weeks bi-annually)

Nice To Haves

Associate's degree
Relevant certifications in ESD-safe handling practices

Responsibilities

Own the full drone repair workflow, from mechanical and electrical repair through functional testing and documentation.
Manage inbound and outbound customer RMAs, triage incoming units, and own the repair queue and turnaround commitments.
Maintain parts and refurbished goods inventory in the ERP and coordinate with the Zurich ops team to keep the US site stocked.
Run bench and indoor flight testing on refurbished systems, acting as the final sign-off before shipment.
Work closely with Zurich engineering to flag failure trends and drive process improvements.