DRIVER - Hammond IOP

BEACON BEHAVIORAL SUPPORT SERVICES•Opelousas, LA

18h

About The Position

The Driver supports Beacon Behavioral Health’s Mission, Vision, and Core Values and upholds its 5 Commandments for Exceptional Customer Service. The role performs routine and assigned tasks within the Beacon Behavioral IOP program, transports clients between their residences and the facility, and helps maintain a safe and therapeutic environment. The Driver builds rapport with clients and caregivers, relays relevant information to the treatment team, and represents Beacon professionally when communicating with clients, families, referral sources, and the community. The position also includes maintaining the company vehicle, documenting its upkeep, and completing required safety and crisis-prevention training. Incumbents may be asked to perform other job-related duties and special projects.

Requirements

High school graduate or GED.
Applicant must possess a chauffeur’s license.
Applicant must be at least 25 years old as required for liability insurance.
Ability to tolerate high-stress, high-volume work.
Ability to perform duties amid multiple distractions while maintaining patience, logic, and quick decision-making.
Ability to adapt when last-minute schedule changes occur.
Dexterity and strength to physically assist and/or restrain clients when necessary.
Ability to satisfy requirements for Healthcare Provider CPR and Crisis Prevention certification.
Ability to satisfy requirements for crisis prevention and intervention training.
Ability to satisfy requirements for specialized driver/client safety training, including wet-weather driving, effects of speed, rollover tendencies, tire condition, wheelchair securement, and passenger restraint systems.
Ability to communicate effectively.

Nice To Haves

One year of experience in a mental health care setting, preferably as a Mental Health Technician or Certified Nursing Assistant.
One year of passenger transportation experience.
Education in a mental health-related field may substitute for experience.

Responsibilities

Support and implement Beacon Behavioral Health’s Mission, Vision, and Core Values.
Uphold Beacon’s 5 Commandments for Exceptional Customer Service.
Carry out routine and assigned tasks within the Beacon Behavioral IOP program as part of the team.
Help maintain a safe and therapeutic milieu by monitoring compliance with program rules and assisting with security and support, including helping control clients exhibiting unacceptable behavior.
Transport clients between the facility and their places of residence.
Maintain a current chauffeur’s license.
Keep the company vehicle clean and in good working condition, schedule routine maintenance, and keep it free of clutter and trash.
Document vehicle maintenance on daily and monthly checklists.
Develop rapport with clients to build trust and facilitate communication.
Develop rapport with clients’ caregivers to obtain pertinent information about client status.
Relay relevant communications among drivers, clients, and caregivers to the treatment team to support client care and treatment.
Adapt to schedule changes and complete assignments efficiently within established time constraints.
Use appropriate customer relations and professionally represent Beacon Hospital in communications with clients, families, caregivers, referral sources, and the community.
Offer and accept constructive feedback and respond appropriately to direction.
Be punctual and adhere to the attendance policy.
Physically assist and/or restrain clients when necessary.
Meet requirements for Healthcare Provider CPR, Crisis Prevention certification, crisis prevention and intervention training, and specialized driver/client safety training.
Perform other duties and special projects as required.