Mercy Brown Bag - Driver

Transforming Age•Oakland, CA

10d•Onsite

About The Position

Mercy Brown Bag is seeking a Driver to fulfill grocery orders for the East Bay Mercy Brown Bag Program in Oakland. This role serves senior recipients through various partner organizations, typically delivering in bulk or setting up farmers' market-style distributions at 2-5 sites per day. The Driver will curate pallets with 12-15 food items per site, load, unload, and operate 20-foot box trucks and mobile farmers market vehicles for daily grocery deliveries. This position requires excellent customer service, coordination with partner site staff and volunteers, and serving as a professional ambassador for the Mercy Brown Bag program. The Driver will also be responsible for protecting program assets, ensuring vehicles are equipped with necessary documentation and safety equipment, and maintaining cleanliness and safety standards in accordance with various agency regulations. The role involves assisting with site inspections, attending in-service training, participating in staff meetings and special events, and promoting the Mission, Vision, and Values of Transforming Age.

Requirements

At least 18 years of age.
Current First Aid Training and Certifications as per Title 22.
Valid California Class C Driver’s License and maintain a clean, insurable driving record.
Capable of passing a Class B Driver Education course if required by the assigned truck.
Previous experience as a driver; comfortable driving 14 to 20 ft. commercial trucks.
Knowledge of food safety standards and safe practices within a warehouse environment.
Strong verbal communication skills with the ability to interact professionally with partner site managers, volunteers, donors, and Food Bank staff.
Ability to navigate challenging conversations with external partners and volunteers, particularly around food safety or compliance, while maintaining professionalism and ensuring adherence to MBBP standards.
Proficient in using GPS and routing systems; familiarity with the Bay Area is preferred.
Basic math skills required to calculate portion allotments across varied sites (12–15 different food items per site).
Completion of a background check, drug screening, and other pre employment screenings (Physical, fingerprinting, and TB test) per state/local guidelines (Title 22 CA).

Nice To Haves

Forklift operation experience is a plus.
Experience using manual or electric pallet jacks is preferred.

Responsibilities

Fulfills grocery orders for East Bay Mercy Brown Bag Program in Oakland, serving senior recipients through various partner organizations, typically delivering in bulk or setting up farmers' market–style distributions at 2–5 sites per day.
Curates pallets with 12–15 food items per site.
Loads, unloads, and operates 20-foot box trucks and mobile farmers market vehicles for daily grocery deliveries.
Deliver items to 2–5 sites per day, either in bulk or set up farmers market-style distributions.
Provides excellent customer service, coordinating with partner site staff and volunteers to efficiently set up points of distribution.
Collaborates with site coordinators to manage recipient tracking and maintain accurate inventory records.
Serve as an ambassador of Mercy Brown Bag, representing the organization professionally to recipients, volunteers, site coordinators, donors, sponsors, and other guests during site visits and tours.
Protect Mercy Brown Bag Program assets by ensuring proper handling of trucks, food, and property.
Promptly report any damage or incidents to the appropriate manager.
Ensures vehicles are equipped with required documentation and emergency equipment, such as vehicle registration, proof of insurance, accident report forms, reflectors, and fire extinguishers.
Maintain cleanliness and safety standards in both the warehouse and vehicles, in accordance with regulations set by agencies such as the Alameda County Area Agency on Aging (AAA), Alameda County Community Food Bank (ACCFB), Feeding America, FEMA, USDA, OSHA, and Mercy Retirement and Care Center (MRCC).
Assists the Director and Assistant Director with site inspections and visits from funders, sponsors, and donors.
Attends in-service training as assigned to stay current on policies, procedures, safety regulations, and professional development.
Participate in staff meetings and assist with special events, including the annual volunteer party, volunteer training sessions, and inventory days.
Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals
Perform other duties as assigned