DRIVER SETTLEMENT SPECIALIST

R E Garrison Trucking Inc•Cullman Admin Office, Cullman, AL, US, AL
•$45,500 - $65,000

About The Position

The Driver Settlement Specialist supports Driver Managers by managing payroll needs for an assigned fleet of drivers. The role handles driver settlement duties and calls, reviews payroll data for accuracy, and transfers payroll files from operations software to accounting software. It also provides responsive customer service to drivers and manages settlement-related administrative tasks, including accessorial audits, paperwork follow-up, document handling, and Comdata card and comcheck support. No supervisory responsibilities are assigned.

Requirements

  • High school diploma or equivalent.
  • Customer-oriented approach and excellent communication skills.
  • Ability to work in a dynamic, fast-paced environment and in a team atmosphere.
  • Proficiency in Word, Excel, and Outlook.
  • Attention to detail, confidentiality, and good time-management skills.
  • Ability to sit for prolonged periods while working at a desk and on a computer.
  • Ability to lift 15 pounds at times.

Nice To Haves

  • Accounting or payroll coursework.
  • Prior payroll administration experience.
  • Knowledge of the trucking industry.
  • Comdata experience.

Responsibilities

  • Manage and assist with settlement duties and calls for an assigned fleet of drivers.
  • Review driver payroll to identify and eliminate errors in wages, benefits, garnishments, and other deductions.
  • Review the negative settlement spreadsheet and proactively identify financial or settlement issues affecting drivers.
  • Transfer payroll files weekly from operations software to accounting software.
  • Respond to calls respectfully and pleasantly, address driver requests promptly, and provide informative answers to driver questions.
  • Maintain an organized spreadsheet of detention and layover for the assigned driver fleet and audit accessorials due.
  • Request missing paperwork, such as bills of lading and lumper receipts, throughout the week.
  • Scan documents and record relevant information in the appropriate driver files.
  • Serve as the point of contact for Comdata duties, including setting up cards, replacing lost or stolen cards, and cancelling unused comchecks.
  • Perform other duties as assigned.
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