Driver Recruiting Department Manager

Stevens Transport•Dallas, TX

About The Position

The Driver Recruiting Department Manager oversees the daily activities of 15+ driver recruiters in a fast-paced, high-call-volume environment. The department is responsible for reviewing, pre-screening, selecting, and hiring company drivers. The manager oversees floor activity, department expenditures, vendor and outside-school relationships, application flow and processing, veteran programs, and advertising placement. The position has several direct reports.

Requirements

  • High school diploma.
  • Advanced proficiency with Microsoft Word and Excel.
  • Ability to handle high volumes of inbound and outbound calls and email.
  • Ability to work in a fast-paced environment with rapidly changing priorities and competing deadlines.
  • At least 5 years of verifiable high-volume recruiting experience, with strengths in project management and business development.
  • Proven candidate-sourcing and relationship-building skills.
  • Ability to work in a demanding, deadline-driven environment focused on delivering projected results.
  • Effective interpersonal and presentation skills, including confidence discussing the company's business model and strategic vision.
  • Strong organization, communication, oral and written communication, interpersonal, and active-listening skills.
  • High degree of initiative and ability to execute independently.
  • Strong problem-solving skills.
  • Ability to use analytics to inform recruiting strategy and tactics.
  • General knowledge of employment laws and state and federal grants regarding entry-level and on-the-job training.

Nice To Haves

  • Familiarity with the TenStreet applicant tracking system.

Responsibilities

  • Develop and retain a recruiting team capable of converting high-volume activity into hires that meet company growth goals.
  • Provide structured training and consistent coaching to strengthen the team's customer service and selling skills.
  • Track recruiting results and provide daily and weekly updates to the VP.
  • Build industry influence through networking and relationships with schools, military affiliations, and other business partners.
  • Ensure the team accurately communicates driver opportunities and evaluates applicants against hiring criteria.
  • Monitor call-volume, recruiter-activity, and pipeline reports to identify productivity bottlenecks.
  • Implement communication and reporting strategies that improve visibility into metrics.
  • Work directly with outside schools and veteran programs regarding new hires for driving positions.
  • Oversee floor activity, department expenditures, vendor relationships, application flow and processing, veteran programs, and advertising placement.
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