Driver Qualification Processor

THE KENAN ADVANTAGE GROUP • North Canton, OH

11d • Onsite

About The Position

We are currently seeking a Driver Qualifications Processor who would be responsible for qualifying professional drivers for employment in accordance with DOT regulations. Our support team is focused on ensuring a prompt and efficient candidate process, while continuing to increase our pipeline for future growth. We are looking for organized problem-solvers who are natural multi-taskers with the ability to manage their time and resources effectively. Our ideal employee radiates an upbeat personality, possesses exceptional people-skills, and can communicate verbally and electronically in a positive, professional manner.

Requirements

• High School Diploma required
• 1 or more years experience working in an office or call center environment
• Organized problem-solver with strong people skills
• Must be able to communicate professionally in person, over the phone, and through email
• Ability to multitask and manage time/resources effectively
• Knowledge of Microsoft Office including Word, Excel, and Access

Responsibilities

• Partner with a KAG Recruiter to pre-screen driver applicants to determine interview eligibility.
• Perform thorough background investigations into the candidate's work history, safety record, and the drivers overall job fit via telephone or electronic communication.
• Be familiar with both company, FMCSA and DOT requirements in order to qualify the driver candidate in accordance with regulation.
• Working with the driver candidate directly to obtain any additional documentation necessary to successfully finalize the application process.
• Coordinate travel arrangements with travel vendor for new drivers to attend their centralized safety classroom training.
• Collaborate with the KAG Recruiter to complete the final onboarding process which includes confirming receipt of all necessary DOT and company documents before hire.
• Verify completion of all KAG and regulatory required post offer testing (such as DOT medical exam, drug screen collection, etc.) and work with our vendors to obtain additional information as needed.
• Escalate any driver file concerns or non-negative results on applicant's "Pre-employment drug screen" to Supervisor for immediate review.
• Provide professional and courteous communications at all times while focusing on excellent customer service support to candidates as well as the internal and external teams.

Benefits

• Benefits package for fulltime employees including health, vision, and dental insurance
• 401(k) retirement plan with company match
• On-site gym, cafeteria, and café

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED