Driver Manager (Mon-Fri; 4PM - 2AM)

TAGG Logistics/Hub Group•Charlotte, NC

About The Position

The Driver Manager is a key leadership position responsible for managing 30–35 company drivers and overseeing the day-to-day execution of the assigned driver fleet. The role is accountable for driver performance in service, safety, utilization, and retention, while maintaining positive employee relationships. The Driver Manager conducts regular performance reviews, determines corrective action plans when performance falls below expectations, and becomes proficient in Transportation Management Systems to ensure timely and accurate data. The position works Monday through Friday from 4:00 p.m. to 2:00 a.m. and is responsible for resolving driver issues through the end of the day or arranging an appropriate handoff. Compensation is up to $55,000 per year in base salary, with bonus eligibility. The salary range is estimated and may vary based on skills, experience, education, market factors, geographical location, budget, and demand.

Requirements

Strong leadership skills.
Strong organizational, analytical, problem-solving, and change-management skills.
Self-starter and highly motivated individual.

Responsibilities

Manage driver performance by setting expectations, conducting regular reviews, and implementing corrective actions, up to and including termination when needed.
Ensure driver safety and regulatory performance, and implement corrective action plans for drivers below goal.
Resolve problems with assigned drivers.
Promote and maintain driver retention.
Ensure drivers comply with FMCSA regulations, including hours of service, random drug testing, and proper licensing and endorsements.
Train and mentor drivers on proper use of tools and systems, including Omnitracs, document scanning, and payroll processes.
Track and manage driver schedules, including planned time off, holiday pay compliance, and vacations.
Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
Manage driver utilization to meet targeted levels and work with load planners to improve driver productivity.
Ensure drivers execute assigned work.
Enforce understanding of and compliance with company policies and procedures, including the Code of Conduct.
Contribute to an atmosphere of trust and teamwork that values employee contributions and supports a high-performance culture.
Support load planning through load replanning and recovery.
Work until driver issues are resolved for the day or an appropriate handoff has been made.
Monitor deliveries and pickups for service failures and proactively alert load planning and carrier management about loads at risk of failure.