Driver Manager (Tues - Sat; 12PM - 10PM)

Hub Group•Jacksonville, FL

About The Position

The Driver Manager (DM) manages 30–35 company drivers and oversees the day-to-day execution of the assigned driver fleet. The role is accountable for driver service, safety, utilization, and retention, and focuses on maintaining positive employee relationships. The DM conducts regular performance reviews, determines corrective action plans when performance is below expectations, and becomes proficient in Transportation Management Systems to ensure timely and accurate data. The schedule is Tuesday through Saturday, 12 PM to 10 PM.

Requirements

  • Strong leadership skills.
  • Strong organizational, analytical, and problem-solving skills, including change management.
  • Self-starter who is highly motivated.

Responsibilities

  • Manage driver performance by setting expectations, conducting regular reviews, and implementing corrective action processes, up to and including termination when needed.
  • Oversee driver safety and regulatory performance and execute corrective action plans for drivers below goal.
  • Resolve issues with assigned drivers.
  • Support driver retention.
  • Ensure drivers comply with FMCSA regulations, including hours of service, random drug testing, and proper licensing and endorsements.
  • Train and mentor drivers on tools and systems, including Omnitracs, document scanning, and payroll processes.
  • Track and manage driver schedules, including planned time off, holiday pay compliance, and vacations.
  • Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
  • Manage driver utilization to help drivers achieve targeted utilization levels and work with load planners to improve productivity.
  • Ensure drivers execute assigned work.
  • Enforce understanding and compliance with company policies and procedures, including the Code of Conduct.
  • Contribute to a trusting, collaborative, high-performance culture that values all employees’ contributions.
  • Support load planning with load replanning and recovery.
  • Work until driver issues are resolved for the day or a proper handoff has been made.
  • Monitor deliveries and pickups for service failures and proactively alert load planning and carrier management to loads at risk of failure.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Life and AD&D insurance.
  • Disability coverage.
  • Paid time off.
  • Paid holidays.
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