Driver License Examiner Assistant - Dublin

Commonwealth of Pennsylvania•Bucks County, PA
•Onsite

About The Position

This role allows you to guide customers through important licensing steps that influence safe and responsible driving. Your careful attention to documents and testing helps protect communities from identity fraud and unsafe driving. This position offers a rewarding way to serve the public every day. This position supports customer service, document review, and testing activities that help ensure safe and lawful driving across the state. The role also involves answering questions, processing applications, and guiding customers through licensing requirements.

Requirements

  • One year of experience obtaining, evaluating, and providing information to the public.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.
  • Conditional offer of employment will require submission of criminal history reports.
  • Must undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Responsibilities

  • Greet customers, provide forms, and guide applicants through required steps for licensing services
  • Examine identification documents to confirm authenticity and prevent fraud
  • Administer knowledge tests and vision screenings to evaluate applicants readiness for licensing
  • Enter application information and test results into online systems accurately and efficiently
  • Respond to customer questions and explain requirements for REAL ID, commercial licensing, and other services
  • Follow policies, fee waiver guidelines, Title VI requirements, and Driver and Vehicle Services customer service standards
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