Driver License Examiner 2 (Lead Worker)

State of Ohio • Hamilton, OH

2d • Onsite

About The Position

The Bureau of Motor Vehicles oversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective. This position is with the Ohio Department of Public Safety – Bureau of Motor Vehicles/Driver Exam Services/District 8 Hamilton. The Driver License Examiner 2 (Lead Worker) acts as a lead worker over driver license examiners and/or clerical employees at one or multiple driver examining stations and directs all routine operations of the station during business hours. This role involves leading lower-level driver examiners and clerical personnel in their daily duties, providing training and guidance to new examiners and clerks, and assisting examiners with understanding test processes to properly communicate test results and grading reasoning. The position also involves completing training and observation reports for staff, checking test appointment schedules for fairness and maximum assignments, and resolving disputes between applicants/public and station employees.

Requirements

• Maintain valid Ohio Class 'D' Driver License
• Formal education in arithmetic that includes calculating fractions, decimals & percentages & in reading, writing & speaking English
• 24 mos. trg. or 24 mos. exp. in laws & signs applicable for operation of all types of motorized vehicles & Bureau of Motor Vehicles' rules, policies & procedures governing testing for & issuance of licenses
• Valid Ohio Class 'D' Driver license
• 24 mos. exp. as Driver License Examiner 1, 24331
• Valid Ohio Class 'D' Driver License

Nice To Haves

• Customer Service

Responsibilities

• Act as lead worker over driver license examiners &/or clerical employees at one or multiple driver examining stations & directs all routine operations of station during business hours
• Leads lower-level driver examiners & clerical personnel in the daily duties of examination station
• Provides training & guidance to new examiners & clerks
• Assists examiners with understanding test processes in order to properly communicate test results & reasoning for grading
• Complete training & observation reports for staff as requested
• Checks test appointment schedules to ensure fairness & maximum number of assignments have been made
• Resolves disputes between applicants/public & station employees

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Multiple pay increases over the first years of service!
• Free Parking!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED