About The Position

DSV is hiring Driver Helpers to travel throughout the U.S. alongside our drivers, delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This is a hands-on, physically active role providing white-glove delivery and installation. You’ll help safely load, unload, move, secure, position, and install sensitive equipment using pallet jacks and other approved equipment while following required safety, security, chain-of-custody, and customer procedures. Travel is an essential part of this position. Assignments are typically 1–2 weeks at a time and may extend up to 2–3 weeks. DSV provides transportation and lodging while traveling, and employees must be able to accept travel assignments with minimum notice. This position pays $26.00–$28.00 per hour and provides a 40-hour weekly guarantee when you remain available to work assigned schedules and required travel. Additional hours and overtime may be available based on business needs.

Requirements

  • One (1) to two (2) years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment preferred.
  • Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment strongly preferred.
  • Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
  • Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
  • Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
  • Familiarity with Proof of Delivery (POD) systems, handheld devices, or digital freight-tracking tools preferred.
  • Experience assisting with IT equipment, server rack installation, or technical equipment setup preferred; training provided.
  • Ability and willingness to meet the travel and scheduling requirements of the position.
  • Strong commitment to safety, compliance, and proper equipment-handling practices.
  • Professional, customer-focused approach with an understanding of white-glove service expectations.
  • Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
  • Ability to work independently and collaboratively as part of a driver and installation team.
  • Effective communication, problem-solving, organizational, and adaptability skills.
  • Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
  • Ability to read, write, understand, and communicate effectively in English as required to safely perform the essential functions of the position.
  • Lift and carry 50 pounds or more repeatedly throughout the shift.
  • Push, pull, maneuver, and position freight weighing up to 5,000 pounds using pallet jacks or other approved material-handling equipment.
  • Safely maneuver equipment in accordance with established safety requirements and handling procedures.
  • Stand and walk for extended periods, including the majority of the workday.
  • Frequently reach at, above, and below waist level to handle, position, secure, and install equipment.
  • Frequently squat, kneel, crouch, bend, twist, push, and pull while performing delivery and installation activities.
  • Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
  • Safely climb into and out of trucks and trailers multiple times per shift using available steps and handholds.
  • Maintain balance while working on surfaces that may include concrete, metal, construction flooring, loading docks, ramps, or uneven or slippery surfaces.
  • Safely operate pallet jacks, dollies, lift gates, ramps, lift-assist devices, securing equipment, manual tools, and other approved equipment required to perform the role.

Nice To Haves

  • Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment strongly preferred.
  • Familiarity with Proof of Delivery (POD) systems, handheld devices, or digital freight-tracking tools preferred.
  • Experience assisting with IT equipment, server rack installation, or technical equipment setup preferred; training provided.

Responsibilities

  • Assist with the safe and timely delivery of sensitive, high-value equipment to Data Center Operations (DCO) sites and other customer locations.
  • Safely load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
  • Secure cargo using approved equipment and procedures to prevent movement or damage during transit.
  • Safely use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment.
  • Assist with the precise placement and positioning of data racks, server systems, and other sensitive equipment in accordance with installation procedures and customer or authorized onsite direction.
  • Follow established procedures for handling delicate, oversized, sensitive, and high-value equipment.
  • Follow established SOPs, chain-of-custody requirements, and customer and site-specific safety, security, and access procedures.
  • Complete and verify Proof of Delivery (POD) documentation and confirm shipment accuracy.
  • Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
  • Wear required PPE, maintain professional work attire, and provide professional white-glove service throughout delivery and installation activities.
  • Communicate effectively with drivers, team members, customers, and onsite personnel and promptly escalate safety hazards, delays, equipment concerns, shipment discrepancies, or other operational issues.
  • Maintain regular and reliable availability for frequent nationwide travel, including overnight and extended assignments, and accept travel assignments with minimum notice.
  • Work flexible schedules, including extended hours, weekends, and overtime, based on operational requirements.
  • Perform additional duties as assigned by leader to support operations.

Benefits

  • $26.00–$28.00 per hour
  • 40 hours guaranteed; availability to work assigned schedules and required travel are required for the 40-hour guarantee
  • Company-paid transportation and lodging while traveling
  • $2,000 Sign-On & Retention Bonus for eligible new hires, paid in accordance with the terms of the bonus program
  • Medical, Dental, and Vision insurance, eligible the first of the month following 30 days of employment
  • Company-paid short-term disability, long-term disability, and life insurance
  • 401(k) plan with up to 5% company match
  • Generous paid time off, including vacation, sick time, birthday holiday, floating holidays, and paid holidays
  • Paid bereavement and jury duty leave
  • Bi-weekly pay with DailyPay options
  • $1,000 Employee Referral Bonus Program
  • Paid orientation with meals provided, plus transportation and lodging when applicable
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