About The Position

DSV is hiring a Driver Helper to travel throughout the United States alongside drivers, delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This is a hands-on, physically active role providing white-glove delivery and installation. The position assists with safely loading, unloading, moving, securing, positioning, and installing sensitive equipment while following safety, security, chain-of-custody, and customer procedures. Frequent nationwide travel is essential. Assignments are typically one to two weeks and may extend to two to three weeks. DSV provides transportation and lodging during travel, and employees must be able to accept assignments with minimum notice. The position pays $28.00–$30.00 per hour, with a 40-hour weekly guarantee when the employee remains available for assigned schedules and required travel. Additional hours and overtime may be available based on business needs. Eligible new hires may receive a $2,000 sign-on and retention bonus under the bonus program's terms.

Requirements

  • Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
  • Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
  • Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
  • Ability and willingness to meet the travel and scheduling requirements of the position, including frequent nationwide travel and extended assignments.
  • Strong commitment to safety, compliance, and proper equipment-handling practices.
  • Professional, customer-focused approach and understanding of white-glove service expectations.
  • Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
  • Ability to work independently and collaboratively as part of a driver and installation team.
  • Effective communication, problem-solving, organizational, and adaptability skills.
  • Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
  • Ability to read, write, understand, and communicate effectively in English as needed to safely perform the essential functions of the position.
  • Ability, with or without reasonable accommodation, to lift and carry 50 pounds or more repeatedly throughout a shift.
  • Ability to push, pull, maneuver, and position freight weighing up to 5,000 pounds using pallet jacks or other approved material-handling equipment.
  • Ability to stand and walk for extended periods, including most of the workday, and perform the stated physical activities and work in confined spaces and varied positions.

Nice To Haves

  • One to two years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment.
  • Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment.
  • Familiarity with Proof of Delivery (POD) systems, handheld devices, or digital freight-tracking tools.
  • Experience assisting with IT equipment, server rack installation, or technical equipment setup; training is provided.

Responsibilities

  • Assist with the safe and timely delivery of sensitive, high-value equipment to data center operations sites and other customer locations.
  • Safely load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
  • Secure cargo using approved equipment and procedures to prevent movement or damage during transit.
  • Safely use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment.
  • Assist with precise placement and positioning of equipment in accordance with installation procedures and customer or authorized onsite direction.
  • Follow procedures for handling delicate, oversized, sensitive, and high-value equipment.
  • Follow established SOPs, chain-of-custody requirements, and customer- and site-specific safety, security, and access procedures.
  • Complete and verify Proof of Delivery (POD) documentation and confirm shipment accuracy.
  • Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
  • Wear required PPE, maintain professional work attire, and provide professional white-glove service throughout delivery and installation activities.
  • Communicate effectively with drivers, team members, customers, and onsite personnel; promptly escalate safety hazards, delays, equipment concerns, shipment discrepancies, and other operational issues.
  • Maintain regular and reliable availability for frequent nationwide travel, including overnight and extended assignments, and accept assignments with minimum notice.
  • Work flexible schedules, including extended hours, weekends, and overtime, based on operational requirements.
  • Perform additional duties assigned by a leader to support operations.

Benefits

  • $28.00–$30.00 per hour.
  • 40-hour weekly guarantee when available to work assigned schedules and required travel.
  • Company-paid transportation and lodging while traveling.
  • $2,000 sign-on and retention bonus for eligible new hires, paid under the bonus program's terms.
  • Medical, dental, and vision insurance, eligible the first of the month following 30 days of employment.
  • Company-paid short-term disability, long-term disability, and life insurance.
  • 401(k) plan with up to 5% company match.
  • Generous paid time off, including vacation, sick time, birthday holiday, floating holidays, and paid holidays.
  • Paid bereavement and jury duty leave.
  • Bi-weekly pay with DailyPay options.
  • $1,000 Employee Referral Bonus Program.
  • Paid orientation with meals provided, plus transportation and lodging when applicable.
  • Additional hours and overtime may be available based on business needs.
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