Driver Check in Associate

Sysco•Riviera Beach, FL

About The Position

This is a finance position responsible for checking in drivers who have completed their routes. The associate verifies and counts returned products, records the quantity, type, and value of materials and merchandise, and inspects returns while documenting information needed to process items efficiently. The role also checks delivery paperwork, returned company property, and product condition, and coordinates with Credit Services and Food Safety personnel when needed.

Requirements

  • High school degree or equivalent.
  • 1 year of pallet jack and/or forklift experience.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or associates.
  • Exemplary listening skills to facilitate effective two-way communication.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Solid problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to read, write, and speak English.
  • Must be authorized to work in the United States.

Responsibilities

  • Check in drivers after route completion by verifying returned products, customer-signed invoices, possible missed deliveries, and the return of pallets, totes, and other company property.
  • Identify missed collections and notify Credit Services.
  • Ensure food safety protocols were followed for returned products and coordinate with Food Safety personnel regarding issues.
  • Ensure delivery exceptions are recorded on the invoice and/or delivery exception report.
  • Inspect returned products to determine whether they are appropriate for restocking or whether the customer warrants a credit.
  • Select or adjust invoice reason codes as needed for efficient processing; assign appropriate damage codes to damaged or inferior products and write the code on the damaged case.
  • Separate and stage products for return processing, and count returned items to verify quantities against the return sheet and invoices.
  • Record overages on the return sheet using the available stock/warehouse location report so products can be re-entered into inventory promptly.
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