Driver Check-In Associate

Sysco•Mesa, AZ

About The Position

This is a finance position responsible for checking in drivers who have completed their routes. The associate verifies product counts and maintains records of the quantity, type, and value of materials, equipment, and merchandise. The role also includes inspecting product returns and documenting information to support efficient processing. The position requires following food safety protocols, reviewing delivery exceptions, determining whether returned products are suitable for restocking or warrant customer credit, and processing returned and overage inventory. The description notes that duties and qualifications listed are representative and not a comprehensive inventory of all requirements.

Requirements

  • High school degree or equivalent.
  • One year of pallet jack and/or forklift experience.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or associates.
  • Exemplary listening skills to facilitate effective two-way communication.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals across units of measure.
  • Solid problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to read, write, and speak English.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Check in drivers who have completed their routes by verifying returned products, customer-signed invoices, and possible missed deliveries.
  • Account for returned pallets, totes, and other company property.
  • Identify missed collections and notify Credit Services.
  • Ensure food safety protocols were followed on returns and coordinate with Food Safety personnel regarding issues.
  • Ensure delivery exceptions are noted on the invoice and/or delivery exception report.
  • Inspect returned products to determine whether they are appropriate for restocking or whether the customer warrants credit.
  • Adjust invoice reason codes as needed for efficient processing; code damaged or inferior products with the appropriate damage code and mark the code on the damaged case.
  • Separate and stage products for return processing, and count returned items to confirm quantities match the return sheet and invoices.
  • List overages on the return sheet using the available stock/warehouse location report so products can be re-entered into the inventory system promptly.
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