Driver and Customer Service Representative

Faithful Companion Inc•Phoenix, AZ

9d•$21 - $22•Onsite

About The Position

Faithful Companion Pet Cremation Services is searching for a full-time Care Provider at our Phoenix, Arizona location, at a rate of $21.00 to $22.00 per hour. Join our esteemed family-owned company, where we deliver exceptional, compassionate care for pets and their families. As a Driver and Care Provider, you will play a vital role in our mission, which includes performing animal cremations, transporting deceased pets with our company vehicle, and returning cremated remains with the utmost care. This entry-level position offers comprehensive, hands-on training in cremation operations, requiring no prior degree or certifications. We are dedicated to providing outstanding customer service, recognizing that pets are cherished family members. We seek empathetic, team-oriented individuals with a strong customer service background. If you find fulfillment in assisting others, this role offers a profound opportunity to positively impact the families we serve. Our service model is guided by Dignity, Respect, Integrity, and Quality. We are committed to fostering an employee-centric culture that values open communication, a healthy work-life balance, rewarding work, and a family-like atmosphere. As a leading pet cremation provider nationwide, we offer numerous opportunities for career advancement within our organization.

Requirements

Comfortable speaking to people with compassion and professionalism.
Possess a valid driver’s license and successfully pass a motor vehicle record check.
Successfully pass a background check.
Adhere to our strong code of ethics.
Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP).
Ability to lift 75lbs unaided.
Possess a cell phone with the ability to call, text, and use a GPS application.
Detail-oriented mindset with a commitment to delivering error-free services.
Flexibility with scheduling. Shifts could vary.

Responsibilities

Driving company vehicles (minivans) in a safe and courteous manner.
Transportation of pets to and from family’s homes or veterinary clinics.
Maintaining a professional appearance (uniforms provided).
Accurately completing all required paperwork and electronic forms.
Operating cremation equipment (training provided.)
Obtaining paw prints and other memorial items as requested.
Using various tools and equipment to customize and package cremains for delivery.
Keeping clean workspaces and vehicles.
Providing high-level customer service both in person and over the phone.
Handle and transport pets with the utmost respect and dignity at all times.