Drive Up & Go Manager (Home Shopping)

Albertsons Companies • Amarillo, TX

16h • Onsite

About The Position

This role offers an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. The Drive Up & Go Manager is responsible for guest relations and satisfaction by building a reputation for Ultimate Service. This position serves as the leader for e-commerce operations at the store level, responsible for achieving productivity goals while maintaining superior guest service and satisfaction. The manager will provide ongoing technical training, coaching, and development of the e-commerce team.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent.
• 3-5 years Grocery retail experience required.
• Must maintain Certified Food Safety Manager certification.
• Required to work a minimum of 40 hours per week, including multiple opening, closing, and day shifts depending on store needs.
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
• Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours).
• Ability to function as a team member and get along with others.
• Ability to accept supervisory coaching related to performance, work habits, and attitude.

Responsibilities

• Acknowledge, greet, and engage guests entering the area or department.
• Responsible for the sourcing, interviewing, and selection of all e-commerce team members.
• Responsible for the training, scheduling, and performance management (including discipline and separations) of all e-commerce team members to ensure product meets guest demand effectively.
• Accurately select the highest quality product offering for e-commerce guests to meet and exceed company expectations of providing Ultimate Service.
• Set and communicate daily operational goals to team members to gain buy-in.
• Monitor product movement and notify the Grocery team when adjustments in ordering are needed.
• Assist the E-Commerce team in workload management, monitoring out-of-stocks, and checking product substitutions.
• Assist with overall guest and team member safety.
• Designate and assign trainers as necessary.
• Greet and speak politely with every guest on premises.
• Perform other duties as requested or required by management.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED