Drive-Thru Teller

York State Bank•York, NE

8d•Onsite

About The Position

This full-time position involves working collaboratively with peers to identify referral opportunities and ensuring products are offered and explained clearly and accurately. The role requires conducting teller service transactions courteously, accurately, and efficiently, while also reconciling and balancing the teller drawer, mail drop, and night depository. Responsibilities include investigating and correcting discrepancies, assisting other departments with routine tasks, and supporting the York State Bank Operating Philosophy in all customer interactions. The goal is to minimize errors, exhibit professional behavior, promote positive working relationships, and maintain regular attendance. Employees must also conduct their personal finances in a manner consistent with the Employee Handbook and Code of Business Conduct.

Requirements

Desire to meet the financial needs of our customers and community.
Demonstrated customer service skills.
Excellent oral and written communication skills.
Ability to lift and carry 25 pounds.
Meeting applicable financial responsibility, character, credit fitness and criminal background standards.
Acceptable background investigation.
Ability to work regular schedule of 7:45-5:45 four days per week with rotating Saturdays.

Nice To Haves

High School diploma or higher.
Previous experience in money handling and/or customer service.
Critical thinking and creative problem solving skills.

Responsibilities

Provide referral opportunities by working collaboratively with peers.
Offer and explain products and services clearly and straightforwardly, consistent with actual terms.
Conduct teller service transactions in a courteous, accurate, and efficient manner.
Reconcile and balance teller drawer, mail drop, and night depository.
Investigate discrepancies and make corrections as needed.
Assist with routine tasks from other departments when appropriate.
Support and demonstrate the York State Bank Operating Philosophy in every customer interaction.
Minimize errors to reduce impact to customer and internal support staff.
Exhibit professional behavior and promote positive working relationships.
Maintain regular and predictable attendance in alignment with attendance guidelines.
Conduct personal finances in a manner consistent with the Employee Handbook and Code of Business Conduct.
Perform all other duties as assigned.