Drive-Thru Teller
YORK STATE BANK•York, NE
•Onsite
About The Position
This role involves providing teller services, balancing cash drawers, and assisting customers with their financial needs. The Drive-Thru Teller will work collaboratively with peers to identify referral opportunities and ensure products and services are explained clearly and accurately. A key aspect of the role is to minimize errors and support the bank's operating philosophy in all customer interactions. The position also requires maintaining professional behavior, predictable attendance, and adhering to the Employee Handbook and Code of Business Conduct.
Requirements
- Desire to meet the financial needs of our customers and community.
- Demonstrated customer service skills.
- Excellent oral and written communication skills.
- Ability to lift and carry 25 pounds.
- Meeting applicable financial responsibility, character, fitness, and criminal background standards.
- Successful candidates must meet ongoing regulatory requirements including acceptable background investigation.
- Ability to work regular schedule of 7:45-5:45 four days per week with rotating Saturdays.
Nice To Haves
- High School diploma or higher.
- Previous experience in money handling and/or customer service.
- Critical thinking and creative problem solving skills.
Responsibilities
- Conduct teller service transactions in a courteous, accurate and efficient manner.
- Reconcile and balance teller drawer, mail drop and night depository.
- Investigate discrepancies and make corrections as needed.
- Assist with routine tasks from other departments when appropriate.
- Support and demonstrate the York State Bank Operating Philosophy in every customer interaction.
- Minimize errors to reduce impact to customer and internal support staff.
- Exhibit professional behavior and promote positive working relationships.
- Maintain regular and predictable attendance in alignment with attendance guidelines.
- Conduct personal finances in a manner consistent with the Employee Handbook and Code of Business Conduct.
- Perform all other duties as assigned.
- Work collaboratively with peers to provide referral opportunities.
- Ensuring that products are offered and explained in a clear and straightforward manner, consistent with the actual terms of the product or service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
