Disaster Recovery Center Support

AC Disaster Consulting•Jacksonville, FL

9h•$20 - $35•Onsite

About The Position

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected. MISSION Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience. VISION In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected. These positions will be guided by ACDC’s Corporate Values Platform in all activities.

Requirements

Use Microsoft Office tools for analysis and communication.
3-5 years customer service experience.
Excellent and proven computer skills, particularly with database software and Microsoft Office Suite.
Ability to compile, organize spreadsheets and necessary reporting.
Highly organized.
Process-driven and able to research and follow up with clients and property owners.
Time-management.
Solid team player with excellent verbal and written communication skills.
High levels of flexibility and adaptability.
High degree of empathy and ability to problem solve.
One to three years’ experience in an administrative role.

Nice To Haves

Debris and recovery operations coordination experience and surge support preferred.
Experience in at least one emergency management response effort.
3+ years administrative experience.
2+ year data entry experience.
Leadership experience required for lead roles

Responsibilities

Assist with all necessary tasks for on-site support.
Liaise with disaster survivors and field questions about the recovery programs.
Provide guideance on response and recovery programs for disaster survivors
Document daily activities.
Perform outreach to citizens.
Attend meeting with cities and communicate with applicable partners.
Conduct outbound calls to residents to collect and document relevant information.
Work in a fast-paced and variable environment with shifting priorities.
Assist with all needed administrative tasks for successful operations.
Perform other duties as assigned.