Drains & Sewer Technician

1-Tom-Plumber Morristown•Mountainside, NJ

1d•Onsite

About The Position

1-Tom-Plumber is a fast-growing 24/7 plumbing, drain, and sewer service company looking for experienced Drain / Sewer Technicians who take pride in clean work, accurate diagnostics, and professional customer service. We’re building a team of professionals who value doing the job right, communicating clearly with customers, and delivering high-quality work without shortcuts. We invest in quality tools, training, and systems so our technicians can grow, succeed, and build long-term careers with us.

Requirements

3+ years of drain and/or sewer experience or equivalent field experience
Valid driver’s license with clean driving record
Experience operating drain cleaning equipment safely and effectively
Strong understanding of drain systems, pipe materials, and sewer line conditions
Strong customer communication and professionalism
Comfortable using ServiceTitan or similar field service software
Ability to lift 50+ lbs and work in physically demanding environments

Nice To Haves

Sewer camera inspection experience
Hydro-jetting experience
Locator experience
Plumbing service experience beyond drain cleaning
Ability to present repair options ethically and professionally

Responsibilities

Clear and clean drain lines using professional drain cleaning equipment
Perform sewer camera inspections and properly diagnose sewer line conditions
Identify issues such as roots, offsets, breaks, bellies, and blockages
Document findings with clear notes, photos, and videos using ServiceTitan
Recommend the appropriate next step based on accurate diagnosis
Educate customers on sewer and drain conditions while explaining repair or maintenance options professionally
Maintain clean and safe work areas while protecting customer property
Coordinate with dispatch and management regarding schedules, equipment, and follow-up needs