Drain Tech

Cranney Home Services•Danvers, MA

10d•Remote

About The Position

Build your future with Cranney! At Cranney Home Services, we pride ourselves on fostering an environment that prioritizes your professional development and personal well-being. With a stellar 4.7/5 employee rating and over 3,000 glowing reviews from our customers, we’re all about quality and satisfaction! We are currently looking for motivated Drain Technicians to join a dynamic team! Residential service only - NO commercial Services. A supportive and close-knit team that feels like family!

Requirements

3+ years of experience.
Jetting experience is required.
Customer service skills.
Communication skills.
Able to work independently.
Able to problem solve.
A valid driver’s license and a clean driving record.

Nice To Haves

Plumbing experience is a plus!
OSHA 10 certification is a plus!

Responsibilities

Complete our 6-step customer Service System.
Troubleshoot and diagnose - “What is the problem?”
Clear the drain utilizing a snake machine/drain jetter.
General drain clearing and repairing.
Communicate and educate the customer about the issue.
Complete 4 calls a day.
Maintain a 90% conversion rate goal.
Meet the company’s daily revenue target.
Overall performance.

Benefits

75% Paid Healthcare for you and your family (Family 59%, Employee & Spouse 59%, Employee & Child 59%)
50% Paid Dental Insurance
100% Paid Vision
Company Paid Life Insurance
Wellness Reimbursement
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Short-term and Long-term Disability
Fidelity -401K with 4% company match
Employee Referral Bonus
Paid Time off (PTO) and sick time
We are off all major holidays!
Well stocked truck - dispatch from home!
Uniforms, smart phones, and tablets provided!