Drafting Field Technician (Templater)

Atlanta West Carpets LLC•McDonough, GA

70d•Onsite

About The Position

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide. We are seeking a Drafting Field Technician (Templater) to join our countertop operations team. This is a hands-on, field-based position responsible for visiting residential jobsites and capturing accurate measurements and project details needed for the fabrication and installation of countertops. The ideal candidate is detail-oriented, dependable, comfortable working independently in the field, and able to communicate professionally with customers, contractors, sales teams, and operations personnel. Experience with countertop templating, construction measurements, drafting, or residential construction is preferred; however, training will be provided for the right candidate. This is a full-time, first-shift position, Monday through Friday, reporting to the Installation Manager. Local travel to customer jobsites is required.

Requirements

High school diploma or equivalent.
At least 1 year of experience using CAD or a similar drafting/design application.
Previous experience in a customer service environment and/or supporting sales or project teams.
Proficiency with Microsoft Office applications, including regular use of Outlook, Word, and Excel.
Strong mathematical and measurement skills, including the ability to: Work with fractions, decimals, and percentages. Accurately record and calculate measurements. Calculate and convert square footage and square yardage. Perform basic calculations related to project measurements and costs.
Strong verbal and written communication skills with the ability to communicate effectively with customers, sales teams, project teams, and other internal partners.
Valid driver's license and ability to meet company driving standards based on a Motor Vehicle Record (MVR) review at the time of hire and periodically throughout employment.
Ability to work independently, manage multiple jobsite appointments, and adapt to changes in the daily schedule.
Ability to lift and move up to 50 pounds on a regular basis.

Nice To Haves

Previous experience in countertop templating, countertop fabrication or installation, cabinetry, residential construction, remodeling, or a related skilled trade.
Experience working in customers' homes, active construction sites, or other field-based environments.
Experience reading construction drawings, layouts, blueprints, or similar technical documents.
Familiarity with digital measuring or templating equipment is a plus.

Responsibilities

Travel to residential construction and remodeling jobsites according to the daily schedule.
Accurately measure and template countertop areas in accordance with company standards and procedures.
Identify jobsite conditions, measurements, or potential issues that could impact fabrication, installation, cost, or project completion.
Accurately document and submit measurements and job information in a timely manner.
Communicate jobsite details, changes, concerns, and special requirements to the appropriate sales and operations teams.
Serve as a professional liaison between customers, contractors, sales representatives, and operations when needed.
Verify that jobsite conditions are ready for countertop fabrication and installation.
Help identify potential installation challenges before countertops are fabricated.
Maintain a working knowledge of countertop fabrication and installation processes, including granite, quartz, and other countertop materials.
Plan and manage daily travel routes efficiently while adapting to schedule or project changes.
Provide excellent customer service while representing the company at customer homes and construction sites.
Assist with countertop fabrication or other shop activities when needed.
Follow all company safety policies, procedures, and jobsite requirements.
Perform other duties as assigned.