Draft Technician – Harris & Brazoria County

Faust Distributing•Houston, TX

About The Position

Draft Technicians clean and service equipment used to serve Faust draft products in accordance with FDC service standards and TABC regulations and guidance. They perform routine tap-ins and minor repairs, troubleshoot pouring issues, and assist with draft needs as directed by the Draft - Venues - Events Leader. The role is in the Sales department and has no supervisory responsibilities.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time-management skills, with the ability to prioritize tasks and meet deadlines.
Valid Texas Driver’s License.
Motor vehicle record must meet company policies.
High school diploma or equivalent.
Experience working with kegs, draft systems, and line cleaning is required.
Ability to lift, load, push, and pull cases and kegs weighing up to 165 pounds.
Manual dexterity to operate a dolly, six-wheeler cart, and powered or manual pallet jack.
Ability to bend, reach, and squat consistently while moving and stocking products for up to 8 hours a day.
Ability to work while exposed to indoor and outdoor weather conditions, including high and low temperatures.
Stamina to continuously stand and walk for up to 8 hours a day.

Responsibilities

Comply with all FDC policies and industry regulations.
Maintain a professional appearance and attitude, and conduct all activities with a safety-first mindset.
Complete and maintain all required certifications and training.
Participate in expected company meetings and events.
Develop product knowledge competency across the entire Faust portfolio.
Complete scheduled account service calls and maintain current, accurate, and thorough service records.
Strictly follow Faust line-cleaning and draft-service procedures.
Be considerate of customers during service calls and minimize disruption to their normal operations.
Leave a clean work area after service is complete.
Complete all required surveys and assigned tasks, including taking pictures of the entire tap wall or walls at each serviced account.
Communicate relevant customer information and discovered sales or service opportunities to a supervisor or appropriate Sales personnel.
Safely store and properly use line-cleaning chemicals.
Keep the company-provided vehicle in good working order and use it only as directed.
Use all required personal protective equipment and participate in Faust Distributing Company safety training.