DR Supervisor, Laundry (Full-Time; Varied Shift)
About The Position
Harrah’s Cherokee Casino Resort is seeking a Dual Rate Laundry Attendant to assist the supervisor in the efficient operation of the Laundry Department. This role involves supervising, directing, assisting, and monitoring the performance of all Laundry staff to ensure the proper completion of Laundry tasks. The position requires endorsing the business objectives, ethics, and values of Caesars Entertainment, counting items, removing foreign material from linen, sorting soiled laundry, inspecting linen for quality, checking for wrinkles and stains, pulling/pushing laundry tubs, completing paperwork, and maintaining a clean work area and equipment.
Requirements
- High school diploma or GED required
- One year experience in hospitality or commercial laundry required
- One year supervisory experience preferred
- Valid N.C driver’s license with not more than 3 or more moving violations or traffic citations in the past 3 years required
- Strong oral and written communication skills
- Excellent customer service skills and interpersonal skills
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, Outlook and JD Edwards, and Kronos
- Neat, well groomed appearance with excellent personal hygiene
- Self-starter; must work without close supervision
- Ability to handle multiple priorities in a fast-paced environment
- Ability to operate laundry equipment (washers, dryers, folders and sorters)
- Must be able to stoop, bend, reach, kneel, twist, grip items and assist in maintaining laundry equipment
- Must be able to be on feet for 8 hour shift
- Must be able to lift up to 50 pounds and carry 5 pounds
- Must be able to respond to visual and aural cues
- Must be able to read, write, speak and understand English
Nice To Haves
- One year supervisory experience preferred
Responsibilities
- Serve as a leader for employees while fostering teamwork, employee morale, motivation and open communication
- Coach and develop employees using a consistent, approachable demeanor while clearly articulating expectations
- Provide direction and support for all staff members to achieve department goals and objectives
- Ensure all laundry staff are well trained with an emphasis on detail to provide service levels consistent with the established concept for the Hotel service
- Assign laundry staff daily tasks while maintaining the exceptional quality standards set forth by the department
- Follow inventory and purchasing procedures in order to achieve budgeted expenses
- Follow and enforce security and safety guidelines are in place
- Assure production quality meets or exceeds Harrah’s Cherokee Standards
- Conduct monthly linen inventories and maintains acceptable PAR levels of linen and terry
- Schedule to meet and maintain efficient staffing levels
- Supervise the process for discarding stained and soiled linens and terry
- Understand and support the preventative maintenance and timely repair to all operating equipment
- Ensure timely and accurate work history entries are completed
- Must be able to drive laundry truck in absence of Laundry Attendant Driver
- Adhere to regulator, departmental and company policies/procedures in an ethical manner
- Count items for the day and inventory outgoing items
- Remove all foreign material from linen
- Dispose of foreign material in accordance with established procedures
- Sort soiled laundry based on type and degree of stain
- Inspect all linen for quality
- Check for wrinkles and stains
- Pull/push full or empty laundry tubs
- Complete all necessary paper work in a timely manner
- Maintain work area and equipment in a clean and orderly condition at all times
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
