DR Supervisor, Laundry (Full-Time; Varied Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

12h•Onsite

About The Position

Assist supervisor in efficient operation of the Laundry Department. Supervises, directs, assists, and monitors performance of all Laundry staff to ensure the proper completion of Laundry tasks. This role also involves performing duties of a Laundry Attendant when necessary.

Requirements

High school diploma or GED required
One year experience in hospitality or commercial laundry required
Valid N.C driver’s license with not more than 3 or more moving violations or traffic citations in the past 3 years required
Strong oral and written communication skills
Excellent customer service skills and interpersonal skills
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, Outlook and JD Edwards, and Kronos
Neat, well groomed appearance with excellent personal hygiene
Self-starter; must work without close supervision
Ability to handle multiple priorities in a fast-paced environment
Ability to operate laundry equipment (washers, dryers, folders and sorters)

Nice To Haves

One year supervisory experience preferred

Responsibilities

Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Count items for the day and inventory outgoing items
Remove all foreign material from linen
Dispose of foreign material in accordance with established procedures
Sort soiled laundry based on type and degree of stain
Inspect all linen for quality
Check for wrinkles and stains
Pull/push full or empty laundry tubs
Complete all necessary paper work in a timely manner
Maintain work area and equipment in a clean and orderly condition at all times
Serve as a leader for employees while fostering teamwork, employee morale, motivation and open communication
Coach and develop employees using a consistent, approachable demeanor while clearly articulating expectations
Provide direction and support for all staff members to achieve department goals and objectives
Ensure all laundry staff are well trained with an emphasis on detail to provide service levels consistent with the established concept for the Hotel service
Assign laundry staff daily tasks while maintaining the exceptional quality standards set forth by the department.
Follow inventory and purchasing procedures in order to achieve budgeted expenses
Follow and enforce security and safety guidelines are in place
Assure production quality meets or exceeds Harrah’s Cherokee Standards
Conduct monthly linen inventories and maintains acceptable PAR levels of linen and terry
Schedule to meet and maintain efficient staffing levels
Supervise the process for discarding stained and soiled linens and terry
Understand and support the preventative maintenance and timely repair to all operating equipment
Ensure timely and accurate work history entries are completed
Must be able to drive laundry truck in absence of Laundry Attendant Driver
Adhere to regulator, departmental and company policies/procedures in an ethical manner