Downstream Operations Planner

Fronius • Portage, MI

1d • Onsite

About The Position

The Downstream Operations Planner ensures smooth processing of customer orders, reliable planning of configuration orders, and stable availability of materials across the downstream value chain. The position combines operational order-to-cash execution with planning tasks and replenishment. The Downstream Operations Planner maintains accurate data in the ERP system, coordinates with internal stakeholders, monitors material flows, and resolves issues impacting delivery. Growth within the role is available.

Requirements

• Possess a valid Passport or have the ability to obtain and pay for a valid Passport
• Completed technical and/or business education (university, technical college, or comparable further education/training)
• Strong MS Office skills
• Strong attention to detail with emphasis on data entry
• Basic knowledge of ERP systems and Digital Tools systems preferred
• Possesses excellent interpersonal and communication skills
• Ability to multi-task
• Ability to function in a fast-paced work environment, both independently and as a team member
• Customer service oriented
• Knowledgeable in domestic and/or international shipments
• Structured and independent way of working
• Analytical with strong problem-solving skills
• Reliable with a high level of commitment
• Available to work overtime and shift work when requested
• Ability to focus and follow through to resolution, with an aptitude for problem solving
• Ability to multi-task and strong organizational skills
• Ability to work under pressure and maintain quality in a fast-paced work environment
• Results/deadline oriented with effective follow through

Nice To Haves

• Basic knowledge of ERP systems and Digital Tools systems

Responsibilities

• Acts as first point-of-contact for basic O2C questions.
• Processes customer orders and delivery confirmations in ERP.
• Handles daily internal/external customer communication.
• Coordinates domestic outbound shipments and prepares shipping documents.
• Validates sales orders for commercial completeness.
• Reports stock shortages and overdue POs to replenishment planners.
• Uses standard daily/monthly reports.
• Identifies escalating priority issues and reports to high-level management.
• Meets assigned deadlines accurately and reliably.
• All other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees