Doula Surgery Navigator

Callen-Lorde Community Health Center • New York, NY

7d • Hybrid

About The Position

The Doula Surgery Integrated Health Navigator will provide assistance to transgender and gender non-binary (TGNB) patients in navigating medical and supportive service systems related to recovery care. General responsibilities include: Perform assessments and develop a personalized care plan. Develop relationships with community organizations supporting TGNB communities. Conduct outreach activities to include community visits and consults. Follow up appointments. Assist in the development of health education materials focused on the health needs and concerns of TGNB communities.

Requirements

• High school diploma or GED preferred.
• Direct TGNB service experience or relevant TGNB life experience.
• Experience in social services, case management and/or entitlements work preferred; specifically with TGNB, LGB, and HIV-affected communities.
• In-depth knowledge of health and social issues facing the TGNB community and familiarity with service and resources available.
• Knowledge of transgender surgical procedures, WPATH standards of care and NY state TGNB health insurance requirements preferred.
• Experience in social services, case management and/or entitlements work preferred.
• Strong computer competency, including knowledge of MS Office programs, internet-based research, and capacity to work with Electronic Medical Records and Computerized Appointment.
• Ability to work with diverse populations, including, people living with severe and persistent mental health diagnoses, PLWHA and people with addiction histories.
• Ability to work independently while being team-focused.
• Strong communication and interpersonal skills.
• Ability to remain calm, focused, and helpful under stress; ability to multitask.
• Excellent attention to detail.
• Commitment to the mission of Callen-Lorde Community Health Center

Nice To Haves

• Bilingual (Spanish/English) preferred.

Responsibilities

• Perform assessments and develop a personalized care plan.
• Develop relationships with community organizations supporting TGNB communities.
• Conduct outreach activities to include community visits and consults.
• Follow up appointments.
• Assist in the development of health education materials focused on the health needs and concerns of TGNB communities.

Benefits

• Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED