Doorperson

Hilton•New Orleans, LA

6d•Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Doorperson, you’re not just greeting and assisting guests on arrival and departure – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

Greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage
Read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items
Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas
Arrange taxis or other guest transportation services upon request
Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner

Benefits

Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana
Dental & Voluntary Insurance – SunLife
Flexible Spending Account (FSA) – Through WEX
401(k) Retirement Plan – Fidelity, with up to 5% employer match
Employee Assistance Program (EAP) – ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts – Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
EF Corporate Learning / Language Courses
110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount
Paid parental leave – for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services
Crisis concierge – offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO)
Health & welfare benefits
Financial security for your future – Our retirement plans make it easier to save for what’s next