Doorperson (driving) USA

SP Plus•Half Moon Bay, CA

9d•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. They are the largest parking network in America with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. They are reinventing parking and aim to power checkout-free experiences anywhere to make everyday experiences remarkable by giving back time. As a Doorperson/Driver, you will be an integral part of the warm welcome and fond farewell process for hotel guests.

Requirements

Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty.
Have and maintain an acceptable DMV record.
Less than High School education or one month related experience, training or an equivalent combination of education and experience.
Must have a valid state-issued driver’s license with a current address and acceptable driving record.
Must be punctual when scheduled to work and have excellent attendance.
Must be able to read and write English exceptionally well.
Ability to communicate effectively with passengers, drivers, and co-workers on all socio-economical levels.
Ability to read and comprehend simple instructions and short correspondence.
Be able to write simple correspondence and/or reports legibly.
Ability to effectively present information one-on-one and in group situations to guests, fellow associates, passengers, and drivers.
Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s.
Ability to perform these operations using units of American money.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to make sound judgments.
Ability to educate others about policy/procedures, but not enforce policy/procedures.
Ability to apply patience when communicating with others in difficult situations.
Ability to carry out assigned tasks and duties completely and effectively.
Ability to perform assigned duties with minimal supervision.
Ability to demonstrate fair and impartial judgment.
Regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen.
Frequently required to reach and or sign (communicate) with hands and arms.
Occasionally required to sit and climb or balance.
Safety conscious at all times.
Regularly exposed to outside weather conditions including snow storms and extreme heat.
Regularly exposed to high levels of noise and/or fumes from vehicles.
On occasion must lift/move up to 75 lbs.

Nice To Haves

Prior guest service and hotel experience preferred.
Knowledge of metro area is desirable.

Responsibilities

Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.
Safely transport guests from the resort or parking facility to hotel, shopping or other areas depending on location.
Greet guests at hotel curbside and offer them assistance, which can include opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in.
Hail taxi cabs for any guest requesting one.
Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
Provide accurate information and directions regarding the hotel and/or surrounding area.
Monitor the hotel entrance for any suspicious activity.
Communicate with drivers, co-workers, and supervisors and address any concerns.
Write factual reports regarding items that deviate from normal operation.
Identify and report any safety issues immediately to supervisor.
Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
Clean break room (to include emptying trash, vacuuming and wiping down of table).
Complete other duties as assigned.
Perform vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers.
Be at work every scheduled day, on time and in uniform.
Courteously assist Guests by answering any questions they may have.
Direct the Guest to the Facility Manager for further assistance if necessary.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Communicate debris, water, oil spills and etc. to garage office.
Substitute for Cashiers or Valets, when necessary, if authorized.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Assist guests with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location).
Assist Facility Manager with other duties as needed.