Doorperson - The Residences at Rainier Square

Greystar Management Services•Seattle, WA

1d•Onsite

About The Position

The Doorperson at The Residences at Rainier Square manages the building entrance and helps ensure the security of the property. They are the first point of contact for residents, guests, and visitors, providing a welcoming presence and assistance while responding calmly and efficiently to security and emergency situations. The role also supports smooth building operations and maintains an orderly entrance and lobby.

Requirements

Excellent customer service skills and the ability to interact with a diverse group of people.
Professional dress and communication skills.
Strong organizational skills and high attention to detail.
Knowledge of the neighborhood to assist residents and guests.
Proficiency with computers, the internet, and basic software.

Nice To Haves

Prior experience; the posting describes the opening as seeking an experienced Concierge, but does not specify a minimum experience requirement.

Responsibilities

Warmly greet residents, guests, and visitors, ensuring they feel welcomed and valued.
Monitor and control building access, verify individuals’ identities, and ensure that only authorized people enter.
Maintain a visible presence at the entrance to enhance security and deter unauthorized access.
Receive, log, and distribute packages, mail, and deliveries to residents in a timely and secure manner.
Maintain detailed logs of visitor arrivals, deliveries, and unusual activities or incidents.
Assist residents and visitors with information, directions, and local area services.
Coordinate with staff, including maintenance and security, to support smooth operations and address issues promptly.
Ensure the entrance and lobby area are clean and orderly.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Training and development opportunities.