Doorperson

Rudin • New York, NY

9d • $22 - $30 • Onsite

About The Position

Rudin, as agent, seeks a Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

Requirements

• Handle cleaning products and equipment safely
• Lift up to 50 pounds
• Bend, lift, go up and down stairs and/or ladders
• Monitor and maintain cleanliness, sanitation, and organization throughout the building
• Report to work on time and remain alert for the entirety of the shift
• Follow oral and written instructions and clearly communicate both verbally and in writing
• Utilize computer software to perform duties
• Stand for extended periods of time
• Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors
• Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies
• Safety Awareness: Recognize signs of potential danger and enforce safety measures
• Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors
• The job requires standing for several hours and lifting and carrying luggage and packages
• Comfort in learning computer applications
• Being punctual and reliable, with excellent verbal and written communication skills
• Must use sound judgment, show discretion, and maintain confidentiality
• Be detail-oriented and extremely organized with an ability to multi-task
• Must be a team player with excellent interpersonal skills
• Uniform/workplace attire must be pressed, polished, free of stains and properly tailored while on premises.

Nice To Haves

• working knowledge and experience with Building Link or Yardi a plus

Responsibilities

• Greet and assist tenants and visitors in a pleasant and courteous manner
• Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk
• Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker
• Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages
• Use building management software, such as Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up
• Maintenance: building maintenance, from clearing sidewalks during winters, laying down rain mats, watering plants, sweeping puddles on the exterior perimeter, mopping floors, glass cleaning and other cleaning tasks as assigned
• Other ad hoc duties may include relief coverage for other positions
• May be required to perform overtime as needed to address emergencies.

Benefits

• The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”)
• The new hire rate for this position is 75% of the Contract minimum

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED