Doorperson/Concierge

Related • Chicago, IL

5d • Onsite

About The Position

We’re looking for a dependable, courteous, and professional Doorperson to welcome residents and guests, keep our entryway clear and safe, and support the front desk team. This role is all about creating a warm first impression while staying alert and helpful. If you take pride in your appearance, love helping people, and enjoy being part of a strong team, this could be the role for you.

Requirements

• A passion for excellent service and a composed, professional attitude
• Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
• Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office tools etc.)
• Ability to lift to 50 lbs and stand for long periods
• High school diploma or equivalent

Responsibilities

• Greet residents and guests with courtesy and respect
• Open doors and assist with entry/exit as needed
• Monitor arrivals and departures and help keep the lobby calm and orderly
• Keep the entry area clear of snow, debris, and unauthorized individuals
• Dust or mop the lobby and wipe down windows when needed
• Alert management about any safety concerns or incidents
• Hail taxis or assist with car doors when requested
• Help the concierge sign in deliveries, announce guests, and hand out packages
• Step in for the concierge during breaks or absences
• Report any incidents by completing proper documentation
• Stay in regular communication with the Property Manager
• Maintain a professional appearance and positive attitude throughout the shift

Benefits

• 401(k)
• FSA & HSA
• employer-paid life and AD&D insurance
• paid leave & disability programs
• Mental health resources, such as counseling
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer
• charitable donations matching
• learning & training programs
• tuition & certification reimbursement
• internal advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED