Doorman Experienced

Building Services of America Careers•Chicago, IL

42d•Onsite

About The Position

We are seeking experienced Doormen for multiple part-time positions in Chicago, IL. This role involves managing entry and exit points, ensuring security, providing excellent customer service, and maintaining the cleanliness and organization of the lobby area. The ideal candidate will be professional, observant, and capable of handling various situations with sound judgment.

Requirements

High school diploma or equivalent.
Previous experience in a Doorman/Concierge role, with a minimum of Three years experience.
Excellent verbal and written communication skills to interact professionally with residents, guests, and fellow staff.
Strong attention to detail and keen observational skills to monitor security systems and identify potential issues or threats.
Strong problem-solving skills and the ability to make sound decisions.
Dependable and punctual, with a commitment to fulfilling scheduled shifts and responsibilities.
Must maintain an active working telephone number for communication purposes.
Must be able to regularly lift up to 20lbs.
Basic understanding of doorman/concierge/security responsibilities and the ability to be trained.
Ability to read basic operating instructions.
Three-year doorman/concierge/security experience.

Responsibilities

Professionally manage entry and exit points, verifying identities, and ensuring that only authorized individuals access the building.
Utilize surveillance systems to monitor the premises, promptly responding to any suspicious activity or security concerns.
Understand specific and general instructions, including additional and emergency protocols.
Record data accurately, including property damage, unusual occurrences, and equipment malfunctions, reporting to both building and BSA management.
Maintain clear and accurate logs related to people, property, and packages.
Provide outstanding customer service to all individuals encountered while on duty.
Identify and register all residents and visitors upon arrival, ensuring proper sign-in procedures.
Monitor security cameras within the facility and respond to incidents, including property emergencies.
Enforce access control procedures set by building management.
Keep the lobby area clean and organized, contributing to a positive first impression for residents and visitors.
Clean debris, snow, and ice from sidewalks.
Stay at assigned location at all times, excluding during scheduled breaks, when using the restroom, or when required in another area in the building by the on-site manager.
Seek coverage from building staff when leaving assigned posts.