Doorman

Distro • Miami, FL

21h • Onsite

About The Position

The Rivani Doorman is the first and last human touch in every tenant's day, setting the tone through posture, readiness, and instinctive hospitality. This role is modeled after the prestigious formal New York City five-star doorman position, focusing on physical presence, personal presentation, and command of the arrival zone to shape Rivani's reputation. The doorman manages the door with authority, anticipates arrivals, and makes tenants feel recognized, serving as the face of Rivani.

Requirements

• 1-3 years of experience in a formal door, bell, front services, or guest services role at a luxury or five-star property, Class A residential building, or similar environment.
• Ability to maintain composure, precision, and warmth in a high-volume, high-expectation setting.
• Impeccable grooming, deportment, and physical bearing aligning with five-star standards.
• Strong interpersonal skills to read tenant moods, pace, and preferences and adapt accordingly.
• Clear, professional communication skills under pressure.
• Reliable, punctual, and committed to shift requirements.

Nice To Haves

• Bilingual English/Spanish preferred due to community and location.

Responsibilities

• Greet tenants and guests by name with eye contact and genuine warmth; open and close doors with deliberate, anticipatory timing.
• Manage vehicle and curbside activity at the porte-cochère with precision, coordinating with valet and assisting tenants discretely.
• Handle packages and personal items carefully, logging deliveries and notifying tenants promptly.
• Verify and announce visitors and delivery personnel per access protocols while maintaining tenant privacy.
• Learn and retain tenants' names, preferences, vehicles, and arrival patterns to personalize interactions.
• Arrange and coordinate ground transportation accurately and urgently, ensuring readiness upon tenant arrival.
• Maintain the physical condition and appearance of the entrance zone immaculately throughout shifts.
• Communicate arrivals, departures, VIP notifications, and safety or service concerns in real-time to relevant teams.
• Stay alert to safety issues and respond calmly and promptly to emergencies, escalating as needed without disrupting tenants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed