Donor Technician 1 - SBDC

San Diego Blood Bank • Chula Vista, CA

1d • Hybrid

About The Position

San Diego Blood Bank has an opportunity for a temporary role that can likely move to another donor center or be placed with their mobile team. This position offers hands-on experience and paid training. A phlebotomy license or certification is preferred but not required. The Donor Technician 1 ensures the safety, potency, and purity of all products collected by adhering to departmental and organizational policies. In accordance with the organization's Standards of Excellence and WE CARE principles, duties are performed at sites to meet high standards. The role assists with rescheduling and retaining donors through outstanding customer service and care, and ensures the confidentiality of all work-related information.

Requirements

• High School Diploma or General Education Diploma (GED).
• Ability to communicate clearly.

Nice To Haves

• Phlebotomy license or certification is preferred but not required.
• Medical Assistant or Phlebotomy Certification preferred but not essential.
• Bilingual in English/Spanish preferred.

Responsibilities

• Consistently ensures all quality and safety standards are met.
• Actively discusses with management any ideas which may promote the development and well-being of the organization.
• Under the supervision of the Registered Nurse, is responsible for: Donor safety and the safety, potency and purity of all products collected.
• Adverse reactions / complications, for those procedures in which trained and assisting with the management and documentation of such events, as directed and within sphere of competence.
• Activating the EMS system as appropriate / directed.
• Updating the Registered Nurse / Team Leader /Donor Operations Supervisor/ Manager as necessary and following SOP.
• Actively supports organizational strategic goals and donor, marketing and staff recognition and retention programs.
• Follows the Daily Collection Plan, converts to automated collections as required and works towards goal by optimizing collections and actively rescheduling donors.
• Supports and complies with organizational affirmative action policy.
• Performs all duties in a professional manner, always projecting a positive role model image.
• Maintains an awareness of legal implications of all work being performed.
• Reviews and completes Safety, cGMP, competency requirements, assignments, SOPs, memos, and other assigned tasks in a timely manner.
• Complies with SOP and performs all assigned activities and maintains competency for areas in which they are trained.
• Maintains open communication channels and communicates effectively and professionally.
• Checks company email at least once per day when on duty.
• Maintains professional growth and development; increases job knowledge through continuing education via in-service meetings, NCW Education Days, etc. and reviews current literature to further strengthen working knowledge and a solid industry background and to keep abreast of latest trends in the field.
• May need to drive company vehicles, for which they are licensed, as directed.
• Loads, unloads and sets up equipment, signage, banners and supplies and ensures all required items are on hand.
• Perform other related duties as assigned or requested.

Benefits

• Employer sponsored health benefits (Medical, Dental, & Vision plans) for employees working 30 or more hours per week.
• Up to 120 hours of paid vacation in the first year.
• 7 paid Holidays + 1 personal holiday provided annually.
• 40 hours of paid sick time provided annually.
• 403(b) retirement plan with 3% employer match starting on the first day.
• Employee Assistance Program - Free for employees and their families.
• Service Awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees