Donor Center Technician 1

OctapharmaFort Worth, TX
Onsite

About The Position

This role is responsible for executing the plasmapheresis process by performing venipunctures. The Donor Center Technician 1 ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance. They maintain a high level of customer service and positive donor experience, as well as cleanliness of the work area to ensure a clean and professional environment. This role also involves maintaining Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions, monitoring donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product, and maintaining donor confidentiality based on company policy. Accurate record keeping, troubleshooting machine alarms/alerts, performing routine QCs, and cleaning spills are also key responsibilities. The technician ensures donors meet eligibility criteria, performs vital evaluations, finger sticks for testing, and registers donors. They set up and prepare equipment, disconnect donors, and operate automated plasmapheresis machines. Prompt and sterile collection and storage of plasma product and samples, handling of product with unsuitable test results, organizing samples and product in a walk-in storage freezer, and preparing product and samples for shipments are also part of the role. Monitoring freezer and refrigerator temperatures and reporting any issues is required. Other job-related tasks may be assigned.

Requirements

  • High school diploma, or equivalent (GED).
  • Completed documentation of training appropriate for duties, prior to performing duties independently.
  • Any specific certification or licensing based on State requirements.

Nice To Haves

  • Three (3) months’ experience in a medical or health care environment or equivalent combination of education and experience preferred.

Responsibilities

  • Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
  • Maintains high level of customer service and positive donor experience.
  • Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
  • Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
  • Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
  • Maintains Donor confidentiality based on company policy.
  • Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
  • Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
  • Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
  • Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
  • Performs donor vitals evaluation per Standard Operations Procedure.
  • Performs finger stick for Microhematocrit and Total Protein determination.
  • Register applicant donors per Standard Operating Procedures.
  • Set-up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.
  • Disconnects donor after plasmapheresis process is completed.
  • Maintains proper ratio to ensure donor safety and quality of product.
  • Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.
  • Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
  • Handles tested and untested product, as well as product with unsuitable test results.
  • Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
  • Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
  • Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
  • Performs other job-related tasks, as assigned.

Benefits

  • Formal training
  • Outstanding plans for medical, dental, and vision insurance
  • Health savings account (HSA)
  • Flexible spending account (FSA)
  • Tuition Reimbursement
  • Employee assistance program (EAP)
  • Wellness program
  • 401k retirement plan
  • Paid time off
  • Company paid holidays
  • Personal time

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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