Donor Center Technician 1

Octapharma•Pennsauken Township, NJ

13h•Onsite

About The Position

This role is responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance. The technician ensures compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance. Key responsibilities include maintaining high levels of customer service, donor confidentiality, and a positive donor experience. The technician monitors donor conditions, performs eligibility assessments (vitals, microhematocrit, total protein testing, donor registration), and operates automated plasmapheresis equipment, including troubleshooting and disconnecting donors. The role also involves plasma collection and processing, sterile product and sample handling, freezer organization, and preparing shipments in compliance with SOPs and transportation regulations. Monitoring freezer and refrigerator temperatures, reporting malfunctions, and documenting variances are also required. The technician is responsible for maintaining cleanliness of the donor center and work areas, ensuring proper stocking, and safe disposal of biohazardous waste. Quality control on donor center equipment and accurate recordkeeping are essential. The role provides oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events, as well as troubleshooting machine issues and performing routine quality control checks.

Requirements

High school diploma or equivalent (GED).
Specific certification or licensing based on State requirements.

Nice To Haves

Three (3) months’ experience in clerical or customer service position preferred.

Responsibilities

Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
Maintain high levels of customer service, donor confidentiality, and a positive donor experience.
Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
Maintain complete and accurate recordkeeping in compliance with company SOPs.
Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
Troubleshoot machine issues and perform routine quality control checks on equipment.
Perform other duties as assigned.