Donor Support Tec

CSL•Champaign, IL

5d•$17 - $18

About The Position

The Donor Support Tec prepares donors, donor areas, equipment, and autopheresis machines for the pheresis process. The role monitors donors and the process, responds to machine alarms or signals, disconnects donors when the process is complete, and watches for donor reactions during and after the process, notifying appropriate staff as needed. The position uses a Personal Digital Assistant (PDA) to record incidents and link equipment and soft goods to the correct donor, and ensures donor data is accurately entered in the electronic donor information management system in accordance with Standard Operating Procedures (SOPs). The role also supports donor flow, maintains a clean and efficient work environment and adequate supplies, follows Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies, and protects confidential personnel, donor, and center information. The employee may be cross-trained to support business needs and may be assigned other job-related duties. Bilingual skills may be required at the organization's discretion. Different qualifications or responsibilities may apply based on local legal or educational requirements; refer to local job documentation where applicable.

Requirements

High school diploma or equivalent.
At least three months of work experience, preferably in a medical or health provider environment, or an equivalent combination of education and experience.
Ability to perform basic math calculations.

Nice To Haves

Work experience in a medical or health provider environment.
Bilingual skills may be required at the organization's discretion to meet business needs.

Responsibilities

Prepare the donor, donor area, and equipment for the pheresis process.
Prepare the autopheresis machine for the pheresis process.
Monitor the donor and pheresis process and respond to specific alarms or signals.
Disconnect the donor when the process is complete.
Monitor for donor reactions during or after the pheresis process and notify appropriate staff.
Use a Personal Digital Assistant (PDA) to record process incidents, including machine alerts and alarms, volume variances, and donor adverse events.
Use a PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alert the Group Leader or Supervisor to donor flow issues.
Accurately record donor data in the electronic donor information management system in accordance with SOPs.
Understand policies and procedures associated with hyper immune programs at the center, if applicable.
Maintain a clean and efficient work environment and ensure operating supplies and forms are available as needed.
Follow HSE and OSHA policies and procedures and promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
May be cross-trained in other areas to meet business needs.
Perform other job-related duties as assigned.