Donor Support Tec

CSL Plasma•Champaign, IL

About The Position

The Donor Support Tec prepares donors, the donor area, and equipment for the pheresis process. The role prepares and operates the autopheresis machine, monitors donors and the process, responds to alarms or signals, and disconnects donors when the process is complete. The employee watches for donor reactions during or after the process and notifies appropriate staff. The role records process incidents and links equipment and supplies to donors using a Personal Digital Assistant (PDA), and ensures donor information is accurately entered in the electronic donor information management system in accordance with Standard Operating Procedures (SOPs). The employee maintains a clean, efficient work environment with adequate supplies and forms, follows HSE and OSHA policies, promotes safety, and protects confidential information. The position may include cross-training, bilingual duties where required by the organization, and other assigned job-related duties. Different qualifications or responsibilities may apply based on local legal or educational requirements. CSL Plasma operates plasma donation centers, and collected plasma is used by CSL to manufacture plasma-derived therapies. CSL describes inclusion and belonging as central to its mission and is an equal opportunity employer. Reasonable accommodations are available during the application process. The stated expected base pay at hiring is $16.61 to $18.13 per hour; individual pay depends on qualifications and other relevant factors. Benefits information is available through the company benefits website.

Requirements

High school diploma or equivalent.
At least three months of work experience, preferably in a medical or health provider environment, or an equivalent combination of education and experience.
Ability to perform basic math calculations.

Nice To Haves

Bilingual skills may be required at the organization's discretion to meet business needs.

Responsibilities

Prepare the donor, donor area, and equipment for the pheresis process.
Prepare the autopheresis machine for the pheresis process.
Monitor the donor and pheresis process and respond to alarms or signals.
Disconnect the donor when the process is complete.
Watch for donor reactions during or after the pheresis process and notify appropriate staff.
Use a PDA to record process incidents, including machine alerts and alarms, volume variances, and donor adverse events.
Use a PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alert the Group Leader or Supervisor to donor flow issues.
Ensure donor data is accurately recorded in the electronic donor information management system according to SOPs.
Understand policies and procedures for hyper immune programs at the center, if applicable.
Maintain a clean, efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety.
Maintain confidentiality of personnel, donor, and center information.
Cross-train in other areas as needed to meet business needs.
Perform other job-related duties as assigned.