Donor Specialist Full-Time $14.50 -Hiram

Goodwill of North Georgia • Hiram, GA

4d

About The Position

The Donor Specialist thoroughly examines and grades donated goods for sale in Goodwill of North Georgia Retail stores. The role processes goods at an accelerated pace to meet production goals in a fast-paced environment while following standard operating procedures. It also involves assisting guests at the donation area, keeping that area organized and safe, and working cooperatively with peers and management.

Requirements

• Must have basic math and reading skills.
• Must have good oral and written communication skills in English and interpersonal skills.
• Must be 18 years or older to become certified and licensed to operate a forklift; individuals aged 16 to 17 may not operate forklifts, balers, or compactors.
• Must start employment wearing acceptable safety work shoes.
• Must be able to work in heat, cold, and dust.
• Must be able to bend, reach, grasp, stand and/or walk for extended periods, and push, pull, and lift up to 30 pounds, with or without accommodation.

Nice To Haves

• High school diploma or GED preferred.
• One year or more of production experience preferred.
• Consistently foster a healthy team culture of exceptional guest experience.

Responsibilities

• Display a professional, patient, and people-first attitude with guests.
• Provide each guest with a donation receipt at the time of donating.
• Answer guest questions and resolve problems by following agency and departmental standard operating procedures.
• Sort donations into designated categories.
• Communicate effectively with management when necessary.
• Perform work tasks according to training playbooks, e-learning, and work instructions.
• Evaluate and navigate decisions effectively.
• Promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean, and organized donor door area or attended donation center location.
• Follow safety and security practices, including reporting hazards and injuries to management.
• Assist truck drivers with loading and unloading donations.
• Attend and complete required trainings and meetings.
• Perform other duties as assigned by management.

Benefits

• Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental, and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skills training at Goodwill Career Centers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed