Donor Specialist Full-Time $14.50 -Hiram

Goodwill of North Georgia•Hiram, GA
•Onsite

About The Position

The Donor Specialist thoroughly examines and grades donated goods for sale in Goodwill of North Georgia retail stores. The role processes goods at an accelerated pace to meet production goals while following standard operating procedures. It also supports donors and maintains an organized donation area in a fast-paced environment.

Requirements

  • Must be 18 years or older to become certified and licensed to operate a forklift; individuals aged 16 to 17 may not operate forklifts, balers, or compactors.
  • Basic math and reading skills.
  • Good oral and written communication skills in English and interpersonal skills.
  • Ability to work in conditions including heat, cold, and dust.
  • Ability to meet the physical requirements of the position, including bending, reaching, grasping, standing or walking for extended periods, and pushing, pulling, and lifting up to 30 pounds, with or without accommodation.
  • Must start employment wearing acceptable safety work shoes.

Nice To Haves

  • High school diploma or GED preferred.
  • One or more years of production experience preferred.

Responsibilities

  • Maintain a professional, patient, and people-first attitude when interacting with guests.
  • Provide each guest with a donation receipt at the time of donation.
  • Answer guest questions and resolve problems by following agency and departmental standard operating procedures.
  • Sort donations into designated categories.
  • Communicate with management when necessary.
  • Perform tasks according to training playbooks, e-learning, and work instructions.
  • Evaluate situations and navigate decisions effectively.
  • Promote and demonstrate cooperation and teamwork with peers.
  • Maintain a neat, clean, and organized donor door area or attended donation center location.
  • Follow safety and security practices, including reporting hazards and injuries to management.
  • Assist truck drivers with loading and unloading donations.
  • Attend and complete required training and meetings.
  • Perform other duties as assigned by management.

Benefits

  • Weekly paychecks
  • Paid time off for vacation and holidays
  • 25% employee discount
  • Health, dental, and vision insurance for staff and their families
  • Complimentary uniforms
  • Access to free job skills training at Goodwill Career Centers
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