Donor Services Associate

LIBERTY MINISTRIES•Montgomeryville, PA

16h•Onsite

About The Position

The Donor Service Associate works primarily in the donation center at Liberty Ministries Thrift, interacting directly with customers and donors. This role involves assisting with vehicle unloading, processing donations, organizing merchandise, and helping truck drivers with loading and unloading. The position supports the mission of Liberty Ministries, which is to serve offenders and ex-offenders by showing God's love, providing practical assistance, and upholding Biblical standards of justice.

Requirements

Must have a friendly attitude.
Be physically strong and capable of lifting 50 pounds.
Capable of sorting through donations and using discretion.
Strong communication skills with donors, customers, and management.
Must be capable of unloading and loading trucks.
Must be in good physical health to be able to lift and carry furniture on and off the truck as well as into a homeowner’s home (if needed) and the thrift stores.
Must be able to bend, stoop, stretch, kneel, push, and pull.
Must also be respectful of the things customers are donating.
Must understand and be able to operate store equipment such as, hand-truck, dollies, pallet jack, containers, tape gun, fumigation sprayer, taggers, and locks on bins.
Good organizational skills.
Be neat in appearance and practice good hygiene.
Good discernment on proper donor/customer interaction that is reflective of Liberty Ministries.
Must be trustworthy with customer’s donations.
Must be supportive of working for a Christian Ministry, accepting the mission statements of Liberty Thrift & Liberty Ministries.
Must be able to communicate in English, including reading, writing, and counting.
Must follow Liberty Thrift policy and procedures and support working as a team.
Must take direction well and show initiative.
Must be able to work outside in all climates.

Nice To Haves

Customer Service experience preferred.

Responsibilities

Accepting donations from customers according to Liberty Thrift guidelines.
Writing tax receipts for customers according to the Liberty Thrift standards.
Cleaning, processing, organizing, and distributing donations after they have been dropped off.
Assisting with the workflow of merchandise.
Moving furniture and stacking neatly while maintaining a clean and safe work environment.
Helping transport and display furniture and other products onto the store floor.
Sorting donations into different seasons and holidays and efficiently packaging and storing for future seasons.
Loading product into customer’s vehicles as well as loading trucks for deliveries.
Helping truck drivers load and unload donations on and off Liberty vehicles.
Promoting fundraising efforts for Liberty Ministries (Summer Camp, Christmas Stockings, etc.).
Other duties as assigned.