Donor Services Associate

EASTERSEALS CENTRAL ILLINOIS • Peoria, IL

7h • $15 - $17 • Hybrid

About The Position

Support the relationships that make our mission possible. At Easterseals Central Illinois, the generosity of donors, sponsors, and community partners helps make life-changing services possible for children and families across our region. The Donor Services Associate plays a key role in ensuring those relationships are supported through accurate gift processing, donor stewardship, and the management of our donor database and fundraising systems. While this position is primarily administrative and not client-facing, it has a direct impact on our ability to fulfill our mission. Every donation entered, acknowledgment sent, and report generated helps strengthen the support that allows Easterseals programs and services to thrive. Easterseals Central Illinois provides pediatric therapy, education, and family support services for children with developmental delays, disabilities, and special needs. With the support of our generous donors and community partners, we are able to expand access to life-changing services that help children reach their fullest potential and strengthen families across Central Illinois. Every gift makes a difference—and behind every gift is a system that ensures it is received, recorded, and stewarded with care. Our Donor Services team plays a vital role in that process, maintaining accurate and organized donor records that support meaningful relationships and help fuel our mission forward.

Requirements

• Has experience with donor databases, CRM software, or similar data management systems
• Maintains a high level of accuracy and attention to detail
• Communicates professionally and works well with others
• Can manage responsibilities independently and maintain confidentiality
• Has experience in fundraising operations, donor services, nonprofit administration, accounting support, or related administrative roles
• High school diploma or equivalent, required.
• Working knowledge of principles and strategies in philanthropy and nonprofit accounting.
• Working knowledge of personal computers and software (MS Office Suite).
• Must have sufficient visual ability to read and complete written correspondence, reports, etc., and computer screen information.
• Frequent use of hands to grasp, handle, or feel.
• Regular standing, walking, sitting and reaching.
• Ability to drive to all Easterseals centers and service sites within a 100-mile radius, as needed.

Nice To Haves

• Experience with Blackbaud Raiser's Edge is preferred.
• Candidates with experience using donor management databases, CRM platforms, or similar data management systems are encouraged to apply.

Responsibilities

• Receives and enters all gifts into the appropriate accounts/funds; manages check, credit card, ACH, stock, and online donation processes. Downloads online donations and event registrations.
• Provides entry reports with daily deposits or batch-to-balance with batch deposits.
• Produces timely and accurate acknowledgment letters and tax receipts, tailoring as appropriate to indicate areas of donor support and impact.
• Provides support during the Annual Campaign and special event fundraising, both in recording data and providing reports, as well as occasionally attending special events on evenings/weekends to provide support.
• Cross-training of Donor Services Manager/Associate duties to take place on a continuous basis.
• Enters constituents into the database and updates constituent/organization records as needed.
• Reconciles monthly with the Finance Department and ensures all deposit reports are shared with Finance in a timely manner.
• Generates timely pledge reminders for the annual campaign, capital campaign, special events, and other funds.
• Other duties as assigned.

Benefits

• Purpose-driven, part-time work
• A supportive and collaborative workplace
• The opportunity to contribute to meaningful fundraising and donor engagement efforts
• A role that values accuracy, professionalism, and attention to detail
• The chance to support programs and services that make a lasting difference in our community

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED