Donor Services Associate I - Lewiston, ID - Full &/or Part-time/Hourly

Goodwill Industries of the Inland NorthwestLewiston, ID
Onsite

About The Position

This position is responsible for accepting donated goods from the public and maintaining the donation area in a neat and orderly manner, both inside and outside. If located in a facility, the associate will assist in other areas of the store as needed. Part-time positions may be available with some benefits. Candidates must pass a background check.

Requirements

  • Must pass background check.
  • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality.

Nice To Haves

  • Part-time positions may be available with some benefits.

Responsibilities

  • Provide outstanding customer service.
  • Greet donors at their vehicle.
  • Assist in unloading acceptable donations in a timely and courteous manner.
  • Thank donors for donations and ensure a receipt is offered to each donor, regardless of the size of the donation.
  • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code, including issued items such as DSC vests.
  • Prepare records and reports as requested.
  • Keep supervisor informed of problems and suggestions related to the job.
  • Perform other duties in production and retail as assigned.
  • Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
  • Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
  • Ensure donations are secure and appropriate sort is performed indoors.
  • Keep donation area neat, clean, and orderly.
  • Ensure equipment is in good working order.
  • Maintain an accurate count of donors on the DSC Worksheet.
  • Ensure the DSC is properly closed and locked at closing.
  • Call supervisor at the beginning of each shift to report in and advise of the condition of the DSC site and donor counts.
  • Report any maintenance or safety discrepancies immediately to your supervisor.
  • Attend department, organization, and other meetings/training as required.
  • Work collaboratively with Workforce and Family Services to provide participant services.
  • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Perform other duties as assigned.

Benefits

  • Employment Benefits: https://discovergoodwill.org/benefits/
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