Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

7d•$17•Onsite

About The Position

The Donor Services Associate I is responsible for accepting donated goods from the public and maintaining the donation area in a neat and orderly manner, both inside and outside. If located in a facility, this role may assist in other areas of the store as needed. Goodwill is continuously accepting applications for this position to build an applicant pool. A background check is required for this role.

Requirements

Must pass background check.

Responsibilities

Provide outstanding customer service.
Greet donors at their vehicle.
Assist in unloading acceptable donations in a timely and courteous manner.
Thank donors for their contributions and offer a receipt.
Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code, including issued items like DSC vests.
Prepare records and reports as requested.
Keep supervisor informed of problems and suggestions related to the job.
Perform other duties in production and retail as assigned.
Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
Ensure donations are secure and appropriate sorting is performed indoors.
Keep the donation area neat, clean, and orderly.
Ensure equipment is in good working order.
Maintain an accurate count of donors on the DSC Worksheet.
Ensure the DSC is properly closed and locked at closing.
Call supervisor at the beginning of each shift to report in and advise of the condition of the DSC site and donor counts.
Report any maintenance or safety discrepancies immediately to your supervisor.
Attend department, organization, and other meetings/training as required.
Work collaboratively with Workforce and Family Services to provide participant services.
Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest, assuring the safety of personnel or property.
Properly wear and maintain all required Personal Protective Equipment (PPE).
Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
Perform other duties as assigned.