Hourly

Goodwill Industries of the Inland Northwest•Lewiston, ID

1d•Onsite

About The Position

The Donor Services Associate I is responsible for accepting donated goods from the public, maintaining the donation area in a neat and orderly manner both inside and outside, and assisting in other areas of the store as needed. This role requires providing outstanding customer service, greeting donors, assisting with unloading donations, and ensuring receipts are offered. The position also involves preparing records and reports, sorting donations according to requirements, and ensuring the donation area is clean and organized. Adherence to all Goodwill policies, CARF standards, and safety regulations is mandatory. This role may be available as part-time with some benefits.

Requirements

Must pass background check.
Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
Properly wear and maintain all required Personal Protective Equipment (PPE).
Maintain agency confidentiality.

Nice To Haves

Part-time positions may be available with some benefits.

Responsibilities

Provide outstanding customer service.
Greet donors at their vehicle.
Assist in unloading acceptable donations in a timely and courteous manner.
Thank donors for donations and ensure a receipt is offered to each donor.
Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
Prepare records and reports, as requested.
Keep supervisor informed of problems and suggestions related to the job.
Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
Ensure donations are secure and appropriate sort is performed indoors.
Keep donation area neat, clean, and orderly.
Ensure equipment is in good working order.
Maintain an accurate count of donors on the DSC Worksheet.
Ensure the DSC is properly closed and locked at closing.
Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
Report any maintenance or safety discrepancies immediately to your supervisor.
Attend department, organization and other meetings/training as required.
Work collaboratively with Workforce and Family Services to provide participant services.
Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
Properly wear and maintain all required Personal Protective Equipment (PPE).
Maintain agency confidentiality.
Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
Other duties as assigned.