Donor Service and Events Coordinator - 1803

Colorado Coalition for the Homeless•Denver, CO

6d•$21 - $25•Onsite

About The Position

The Donor Services & Events Coordinator supports the Philanthropy Department and Philanthropy Services team through providing excellent customer service for Coalition donors and by planning and coordinating department cultivation and stewardship events. During the peak fundraising time period (November through February), this position supports the Donor Services Specialist with gift batching, acknowledgments, tax credit receipts, and donor stewardship needs.

Requirements

High school diploma or GED required.
Minimum three (3) years' experience with administrative support, data entry, and event planning.
Ability to provide consistent customer service skills; effective interpersonal/assertive communication skills demonstrating a high degree of emotional intelligence.
Proficiency in using Microsoft Office applications and fundraising databases, preferably Blackbaud’s Raiser’s Edge.
Ability to manage multiple projects in a dynamic environment with respective stakeholders.
Collaborates cross-departmentally with Coalition staff to grow & contribute to the success of program objectives, culture, & a positive working environment.
Ability to communicate information clearly and effectively through multiple mediums to diverse audiences.
Must be able to read computer screens and printed documents.
Must be able to hear well enough to communicate with employees and others.
Must be able to write, type and use telephones, cellphone, and online phone.

Nice To Haves

Associate or bachelor’s degree in relevant field preferred.
Work in the non-profit sector preferred.

Responsibilities

Assists Donor Services Specialist seasonally (November through February) with gift processing/batching, acknowledgements, and tax receipts.
Acts as a backup to the Donor Services Specialist for gift processing/batching, acknowledgments, and tax receipts.
In collaboration with the Associate Director of Philanthropy Services and VP of Philanthropy, develops and implements an events plan for the Philanthropy Department, including organizing and managing the annual donor recognition event and targeted cultivation events in support of major gifts and annual giving cultivation.
Coordinates schedules for meetings, meeting room reservations, logistics for organization events, and other event-related tasks.
Responds to donor and fundraising-related inquiries (phone, email, and written - all channels) in a timely manner, always providing excellent customer service.
Supports the Philanthropy Department with records management and data entry projects.
Manages updating charity rating sites (e.g., Charity Navigator and Candid) with current organization information. Completes and submits third-party fundraising applications, including for the Combined Federal Campaign and the Colorado Combined Campaign.
Coordinates and orders office supplies for Philanthropy Department team members.
Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records, including contact information and engagement history, and assists in any future system upgrades as directed.
Performs other job duties as assigned.