DONOR ROOM RECEPTIONIST (NORMAN, OK)

Oklahoma Blood Institute•Norman, OK

23h•$13 - $18•Onsite

About The Position

The Donor Room Receptionist efficiently manages the donor registration process and tracks guests and visitors at the Institute facility. The role ensures each person is greeted in a friendly and professional manner, supports a welcoming donor-center environment, and provides administrative support to the center supervisor as needed. The position is full time, based in Norman, Oklahoma, with varied days and hours that include weekends. Pay is $13.00 per hour or based on education and/or experience, plus shift and weekend differentials. Bonuses are offered after six months and one year.

Requirements

High school diploma or equivalent.
Outstanding customer service skills.
Ability to maintain a calm and pleasant attitude when dealing with upset individuals.
Full knowledge of computers and software, including Microsoft Office products.
Strong keyboarding skills and ability to handle a multi-line phone system.
Good critical thinking skills and judgment.

Responsibilities

Maintain a pleasant and welcoming attitude for everyone who visits the donor center.
Answer phones.
Greet and register donors according to appropriate SOPs and data systems.
Greet and sign in visitors to OBI and notify the appropriate staff.
Communicate approximate wait times to waiting donors and thank them for their patience.
Stock and maintain the canteen area, including promotional items.
Provide administrative support for the center supervisor as needed.