Donor Relations Officer

Oliver Gospel Mission•Columbia, SC

1d•Remote

About The Position

The Donor Relations Officer fundraises for Oliver Gospel by compiling, managing, and cultivating a portfolio of major donors. The position maintains curated annual giving plans and detailed donor profiles to strategically increase annual giving through compelling offers and personalized relationships with the mission. This is a fully remote position. Employees are expected to maintain a professional home office environment that supports productivity, confidentiality, and reliable communication. Occasional on-site attendance at Oliver Gospel locations is required for meetings, donor events, training, and organizational activities based on business needs. The role identifies and develops major donor relationships, creates donor-specific giving goals and funding proposals, supports seasonal fundraising campaigns, represents Oliver Gospel at community and partner events, and generates sponsorships and donations for special events. The Donor Relations Officer reports to the Director of Development and has no direct reports.

Requirements

Bachelor’s degree or equivalent experience in a related field.
Experience in customer service, college admissions, sales, or nonprofit fundraising.
Experience in public speaking.
Knowledge of customer relationship management software and data management software.
Knowledge of PC-based software and Microsoft suite products.
Ability to work successfully in a fully remote environment with minimal supervision.
Access to reliable high-speed internet and a professional, distraction-free home workspace.
Ability to attend occasional on-site meetings, events, training, and Mission activities as required.
Ability to maintain confidentiality and protect organizational information while working remotely.
Valid South Carolina driver’s license.
Excellent relational, written, and oral communication skills.
Strong organizational and research skills.
Flexibility and adaptability.
Strong public speaking skills and ability to engage and persuade others.
Excellent attention to detail.
Creative self-starter who is confident and professional.
Integrity in dealing with people, finances, and confidential information.
Servant attitude.
Ability to work in a changing, growth-oriented environment; concentrate and apply mental processes; build relationships and rapport with donors; respond appropriately to stressful situations; work with disruptions, critical issues, and emotional individuals; work independently and as part of a team; move seamlessly between tasks; participate in travel experiences; and perform job duties remotely using organization-approved technology and communication platforms.
Ability to move about inside the facility to engage employees, residents, and/or guests; operate a computer, phone, and other office equipment for long periods; climb stairs, bend, squat, kneel, and reach upward and/or outward; and frequently lift, carry, push, and/or pull items weighing up to 10 pounds.
Ability to engage in limited exposure to publicly transmitted diseases, such as colds and viruses.

Responsibilities

Identify, cultivate, and steward major donor relationships.
Compile and manage a qualified portfolio of major donors to increase their financial contributions to Oliver Gospel Mission.
Create and maintain detailed portfolio donor profiles using information gathered through strategic conversations and online research.
Develop curated annual giving goals for each portfolio donor based on historical giving behavior, donor type, wealth, age, known assets, and outside philanthropy data.
Maintain regular contact with portfolio donors through personal visits, breakfast or lunch meetings, calls, emails, texts, handwritten notes, and other methods.
Record detailed donor communications in the donor database system.
Identify funding opportunities within organizational budgets and develop compelling offers, proposals, and presentations to solicit donations for designated needs.
Develop and implement strategies for engaging major donors and increasing their monetary value to the mission.
Engage in seasonal fundraising campaigns targeting donor segments to achieve campaign goals.
Provide the supervisor with donor information, reports, and analytics as needed.
Conduct educational and informative presentations and tours.
Represent Oliver Gospel at community or partner events.
Generate large sponsorships and donations for special events.
Respond to donor questions, problems, or grievances.
Maintain regular business hours and remain available and responsive during scheduled work hours.
Use Microsoft Teams, email, phone, and other approved communication platforms to collaborate with staff.
Attend virtual meetings and report to Oliver Gospel Mission locations for meetings, events, trainings, or other business needs when requested.
Maintain a secure and professional remote work environment that protects confidential information, with reliable internet and necessary technology.
Communicate proactively with the Director of Development regarding work progress, availability, and issues that may affect productivity.
Perform other duties as assigned.